Campus Operations & Student Services Coordinator

Fairchild Canadian Academy Limited; Hong Kong; On-site; HKD 156,000 - 246,000; Full time

Job summary

Fairchild Canadian Academy Limited is seeking an Administration Officer to support daily campus operations and student recruitment efforts in Hong Kong. You will handle inquiries in English and Chinese, assist with records, reports and general administrative tasks, and work closely with the Centre Manager.

A collaborative, detail-oriented team player is desirable. The role involves greeting visitors, supporting teachers, and managing mail and supplies, with work hours 5 or 5.5 days per week

Qualifications

• Genuine interest in and love of children.
• 2 years of work experience in customer service or sales (education sector preferred).
• Proficient in written and spoken English and Chinese, preferably Mandarin.
• Excellent communication and organizational skills.
• Good interpersonal skills, self-motivated and detail oriented.

Responsibilities

• Perform general campus administration duties for day-to-day operations.
• Assist in handling student recruitment activities such as applications, calls, inquiries by phone/email, and program promotion.
• Maintain record-keeping systems (attendance, incidents, parent reports, budgets) and prepare monthly reports.
• Greet and direct parents, caregivers, students and visitors in a positive manner consistent with our mission.
• Lend a hand to teachers during classroom time when needed.
• Sort and distribute incoming mail, arrange couriers, and manage stationery and equipment.

Skills

Customer service

Administration

Bilingual EN/CH (Mandarin)

Communication skills

Organizational skills

Job description

Fairchild Canadian Academy Limited is seeking an Administration Officer to support daily campus operations and student recruitment efforts in Hong Kong. You will handle inquiries in English and Chinese, assist with records, reports and general administrative tasks, and work closely with the Centre Manager.

A collaborative, detail-oriented team player is desirable. The role involves greeting visitors, supporting teachers, and managing mail and supplies, with work hours 5 or 5.5 days per week