Campus IT/AV Technician (Evenings & Weekends)

The Hang Seng University of Hong Kong; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

The Hang Seng University of Hong Kong invites applications for an IT/AV Support role. The appointee will install, configure and monitor IT/AV hardware and software, and provide support for teaching activities and events. The successful candidate should have a higher diploma or above, good IT/AV knowledge, and fluency in English and Chinese.

The role requires evening and weekend shifts. Salary will be commensurate with qualifications and experience, and prior higher education sector exposure is

Qualifications

• Possess a higher diploma or above qualification in a related discipline.
• Knowledge of IT or AV technologies.
• Strong written and spoken English and Chinese.
• Have good interpersonal, communication, analytical and problem-solving skills.
• Be pleasant with a positive mindset, good customer sense and willing to learn new technologies.

Responsibilities

• install, configure and monitor IT/AV hardware and software;
• provide IT/AV support for teaching activities, user and help desk operation;
• diagnose and solve IT/AV technical issues; and
• support the University's events and set up corresponding IT/AV equipment.

Skills

IT/AV support

English communication

Chinese communication

Problem-solving

Customer service

Education

Higher diploma or above in a related discipline

Job description

The Hang Seng University of Hong Kong invites applications for an IT/AV Support role. The appointee will install, configure and monitor IT/AV hardware and software, and provide support for teaching activities and events. The successful candidate should have a higher diploma or above, good IT/AV knowledge, and fluency in English and Chinese.

The role requires evening and weekend shifts. Salary will be commensurate with qualifications and experience, and prior higher education sector exposure is