Technical Officer – IT Services & AV Solutions

The Hang Seng University of Hong Kong; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

The Hang Seng University of Hong Kong invites applications for the position of Technical Officer – Information Technology Services Centre. The role provides technical support for university events and activities and oversees a small team, ensuring smooth AV/IT operations.

The successful candidate will plan procurement for AV, IT and educational technology equipment, prepare tender documents, and negotiate with suppliers.

Qualifications

• Bachelor’s degree or above in a related discipline with 3+ years of relevant experience.
• Strong knowledge of AV equipment and systems (audio/visual/lighting).
• Knowledge of AV technologies and standards such as AVoIP, Dante, NDI.

Responsibilities

• Provide technical support for university events and activities.
• Manage support activities and supervise a small team.
• Plan and execute procurement of AV/IT equipment including LED displays, audio systems, control systems and AV accessories.
• Prepare procurement documents, quotations, tender specifications and evaluation reports.
• Obtain quotations and negotiate pricing, delivery schedules, warranty coverage and service agreements.

Skills

AV equipment knowledge

AV systems

Communication skills

Customer service

Interpersonal skills

English Chinese

Education

Bachelor’s degree in related field

Tools

Dante

NDI

AVoIP

Job description

The Hang Seng University of Hong Kong invites applications for the position of Technical Officer – Information Technology Services Centre. The role provides technical support for university events and activities and oversees a small team, ensuring smooth AV/IT operations.

The successful candidate will plan procurement for AV, IT and educational technology equipment, prepare tender documents, and negotiate with suppliers.