Technical Officer – Information Technology Services Centre

The Hang Seng University of Hong Kong; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

The Hang Seng University of Hong Kong invites applications for the position of Technical Officer – Information Technology Services Centre. The role provides technical support for university events and activities and oversees a small team, ensuring smooth AV/IT operations.

The successful candidate will plan procurement for AV, IT and educational technology equipment, prepare tender documents, and negotiate with suppliers.

Qualifications

• Bachelor’s degree or above in a related discipline with 3+ years of relevant experience.
• Strong knowledge of AV equipment and systems (audio/visual/lighting).
• Knowledge of AV technologies and standards such as AVoIP, Dante, NDI.

Responsibilities

• Provide technical support for university events and activities.
• Manage support activities and supervise a small team.
• Plan and execute procurement of AV/IT equipment including LED displays, audio systems, control systems and AV accessories.
• Prepare procurement documents, quotations, tender specifications and evaluation reports.
• Obtain quotations and negotiate pricing, delivery schedules, warranty coverage and service agreements.

Skills

AV equipment knowledge

AV systems

Communication skills

Customer service

Interpersonal skills

English Chinese

Education

Bachelor’s degree in related field

Tools

Dante

NDI

AVoIP

Job description

Technical Officer – Information Technology Services Centre

The Hang Seng University of Hong Kong (HSUHK) is a non-profit private liberal-arts-oriented university with six Schools (Business, Communication, Decision Sciences, Humanities and Social Science, Translation and Foreign Languages, and Transdisciplinary Studies), and about 9,000 full-time undergraduate and postgraduate students. With its unique “Liberal + Professional” education model, HSUHK nurtures caring professionals with a global vision and responsible leadership.

Aspiring to be a leading private university in the region, HSUHK prioritises stellar undergraduate education and research informed postgraduate education, supported by excellent student learning experience, impactful research and purposeful engagement. HSUHK places strategic importance on regional engagement and international partnership, which create a productive learning and research environment for students and scholars working creatively and innovatively with a strong interdisciplinary orientation.

HSUHK has earned various international recognitions. In the AppliedHE’s ALL ASIA Private University Ranking 2026, it secured 7th place across Chinese Mainland, Hong Kong and Macau. HSUHK ranked 23rd in both Business and Management and Economics and Finance and 24th in Social Sciences and Humanities among this region’s top universities in the Research.com Top Universities and Top Scientists Rankings 2026. The MSc in Global Supply Chain Management programme achieved 84th place globally in the QS International Trade Rankings 2025. Additionally, HSUHK’s School of Business obtained AACSB International accreditation in 2023, a mark of excellence held by only 6% of the world’s leading business schools. HSUHK was also ranked among the top 200 worldwide on “Quality Education” and “Decent Work and Economic Growth” in the Times Higher Education University Impact Rankings 2021.

The University now invites applications for the following position:

Technical Officer – Information Technology Services Centre (Ref: TO (ITSC) 2026-09-25)

Responsibilities:

provide technical support for university events and activities;

manage support activities and supervise a small team of colleagues;

plan and execute procurement activities for AV, IT and educational technology equipment, including but not limited to:

LED display systems;

Audio systems and microphones;

Control systems and AV accessories;

prepare procurement documents, quotations, tender specifications and evaluation reports; and

obtain quotations and negotiate pricing, delivery schedules, warranty coverage and service agreements.

Applicants should:

possess a bachelor’s degree or above qualification in a related discipline with at least 3 years of relevant experience;

have strong technical knowledge of AV equipment and systems, including audio, visual, lighting, video streaming and control systems;

possess good knowledge of AV technologies and standards, such as AV-over-IP (AVoIP), Dante and NDI;

have a good command of written and spoken English and Chinese;

have strong organisational, communication and interpersonal skills;

be pleasant, with a positive mindset and a strong customer-service orientation, and be willing to learn new technologies; and

be able to work independently.

The appointee will be required to work shifts in the evenings, on weekends and on holidays.

Salary will be commensurate with qualifications and experience.

The University reserves the right not to fill the position in this exercise.

Applicants who are not invited to an interview within three months may consider their applications unsuccessful. All information received will be treated in strict confidence, and the data collected will be used for recruitment purposes only. The Personal Information Collection Statement will be provided upon request.

The Hang Seng University of Hong Kong, incorporated in Hong Kong with limited liability by guarantee, is an equal opportunity employer.