Business Operations & Growth Assistant (Right-Hand to Founder)

Exotica Food Concepts Limited; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

Exotica Umami is seeking a Business Operations & Growth Assistant to work directly with the Founder, coordinating daily operations across sales, marketing, and admin. The role requires high organization, independence, and the ability to adapt quickly in a rapidly scaling food concept.

You will manage calendars,CRM data, and vendor coordination while contributing to marketing efforts and event activities alongside the Founder.

Qualifications

• Strong organizational and admin skills essential.
• Fluency in Cantonese and English with professional writing ability.
• Comfortable working in a fast-paced startup environment.

Responsibilities

• Manage daily administrative tasks and scheduling.
• Track inventory, handle client bookings and inquiries, and support backend workflows.
• Coordinate CRM and customer data; assist with direct sales outreach.

Skills

Organizational Skills

Adaptability

Bilingual Cantonese/English

Independent Worker

Tools

CapCut

Canva

PicMonkey

CRM

Job description

Business Operations & Growth Assistant (Right-Hand to Founder)

You will work directly alongside the Founder to execute the daily business engine across operations, sales, marketing, and founder support for an innovative premium food concept scaling rapidly.

Key responsibilities

Manage daily administrative tasks, track inventory, handle client bookings and inquiries, and ensure smooth backend workflows

Follow up with prospective clients, coordinate orders, manage CRM and customer databases, and assist with direct sales outreach

Execute marketing campaigns, manage social media channels, prepare marketing events content schedules, and coordinate with external vendors or partners

Attend events or represent the brand on behalf of the Founder

Act as the ultimate gatekeeper and execution partner—taking meeting notes, organizing schedules, conducting research, and following up on action items

About you

High adaptability and comfort in fast-paced environments

Strong organizational skills, methodical and structured approach to work

Fluent in Cantonese and English with clear, professional writing and speaking skills

Familiarity with or willingness to learn simple mobile tools such as CapCut, Canva, or PicMonkey

Resourceful problem solver who works independently

About us

Exotica Umami is an innovative premium food concept scaling fast with a Founder seeking a proactive, sharp, and highly organized Business Operations & Growth Assistant to help manage daily execution across sales, marketing, and operations.