Business Development / Account Management Manager - AI & Technology Solutions
TechForce is seeking a commercially driven Business Development / Account Management Lead to own and grow strategic client relationships. This person will identify opportunities, understand client challenges, shape solution proposals with technical teams, and ensure a strong handover from sales into delivery. This is not a purely sales-focused role. You will act as the bridge between clients, business development, Solution, and Delivery teams-helping TechForce win the right opportunities and build long-term, trusted partnerships.
Key responsibilities
- Identify, develop, and close new business opportunities for AI, data, software, cloud, managed services, and IT consulting solutions
- Build relationships with decision-makers, including business leaders, technology leaders, HR leaders, and procurement stakeholders
- Conduct discovery meetings to understand clients' business objectives, operational challenges, technology environment, budget, timeline, and decision-making process
- Qualify opportunities based on commercial potential, delivery feasibility, strategic fit, and likelihood of conversion
- Develop account plans and pipeline strategies for target clients and industry sectors in Hong Kong
- Own the sales process from initial outreach and discovery through proposal, negotiation, contract closure, and post-sale handover
- Build long-term relationships with existing clients and act as a trusted commercial point of contact
- Conduct regular account reviews to understand client satisfaction, current priorities, and expansion opportunities
- Identify cross-sell and upsell opportunities across TechForce's AI, data, technology consulting, managed services, and talent solutions
- Work closely with Solution Managers, technical consultants, recruitment teams, and Delivery teams to turn client needs into clear, commercially viable solution proposals
About you
- At least 5 years of experience in business development, account management, consultative sales, client solutions, or technology consulting
- Demonstrated success selling technology, IT consulting, AI, data, cloud, software, managed services, or professional services in Hong Kong
- Strong consultative-selling skills, with the ability to uncover business needs and translate them into structured, relevant technology solutions
- Experience managing enterprise or mid-market client relationships and multiple stakeholders across business and technical functions
- Proven ability to manage a sales pipeline, progress opportunities, negotiate commercial terms, and close business
- Comfortable working with technical teams and able to understand technology concepts well enough to lead effective client discovery and solution conversations
- Strong commercial judgement, including the ability to assess deal quality, delivery risk, margin considerations, and strategic value
- Excellent English communication and presentation skills; Cantonese and Mandarin are highly preferred
- Highly organised, proactive, accountable, and comfortable operating in a fast-moving environment
- Experience using CRM systems and maintaining accurate pipeline, activity, and forecast data
About us
TechForce helps organisations in Hong Kong solve business and technology challenges through AI, data, software, cloud, and IT solutions. We work with clients from initial business discussions through solution design, delivery coordination, deployment, and long-term account growth.
- Competitive base salary with performance-based commission or bonus
- Generous annual leave and employee benefits
- Direct exposure to high-growth AI, data, cloud, software, and IT consulting opportunities
- The opportunity to shape client strategy and build a high-value account portfolio
- Close collaboration with experienced Solution and Delivery teams
- A clear career path into senior commercial leadership, strategic account management, or solution leadership