Business Analysis of Ops- Senior Manager / Manager

Well Link Life Insurance Company Limited; Hong Kong; On-site; HKD 1,000,000 - 1,800,000; Full time

Job summary

Well Link Life Insurance Company Limited is seeking an experienced Senior Manager/Manager to lead business analysis for Life Operations. The role focuses on driving life operations projects, gathering requirements to improve workflows, enhancing the e-Application platform and automation, and conducting UAT to ensure delivery aligns with strategy.

You will draft operation manuals, identify continuous improvement opportunities, and collaborate with cross-functional teams and external partners to

Qualifications

• Degree holder in any discipline with a minimum of 8 years working experience in individual insurance, preferably with experience in project teams.
• PMP/CBAP/Lean Six Sigma Green Belt or FLMI preferred, with agile experience.
• Strong communication and interpersonal skills.
• Proficient in Excel and data analysis, attentive to details, and possessing strong analytical thinking.

Responsibilities

• LeadBA team to perform Life Operations projects, including preparing requirements to improve workflow, e-Application platform & automation; prepare/conduct UAT.
• Draft and implement operation manuals and guidelines relating to the department.
• Identify and leverage opportunities for continuous improvement of overall services and mitigation of risks, driving initiatives to uplift operations efficiency and customer experience with application of digital strategy.
• Work effectively and efficiently with cross-functional departments and external parties to ensure projects are delivered on time, within budget and aligned with company strategy.
• Provide support in full scope to ensure all the deliveries are completed timely and within budget.
• Perform any ad-hoc duties as assigned.

Skills

Analytical thinking

Data analysis

Communication skills

Continuous improvement

Education

Bachelor's degree in any discipline

PMP certification

CBAP certification

Lean Six Sigma Green Belt

FLMI

Tools

Excel

Job description

Business Analysis of Ops- Senior Manager / Manager

LeadBA team to performLife Operations projects, including preparing requirements to improve workflow, e-Application platform & automation; prepare/conduct UAT etc;

Draft and implement operation manuals and guidelines relating to the department;

Identify and leverage opportunities for continuous improvement of overall services and mitigation of risks, driving initiatives to uplift operations efficiency and customer experience with application of digital strategy;

Work effectively and efficiently with cross-functional departments and external parties to ensure projects are delivered on time, within budget and aligned with company strategy;

Provide support in full scope to ensure all the deliveries are completed timely and within budget;

Perform any ad-hoc duties as assigned.

Requirements:

Degree holder in any discipline with a minimum of 8 years working experience in individual insurance, preferably with experience in project teams.

Good knowledge of operations compliance is an added advantage.

Qualifications in PMP, CBAP, Lean Six Sigma Green Belt, or FLMI preferred, with agile experience.

Strong communication and interpersonal skills.

Proficient in Excel and data analysis, attentive to details, and possessing strong analytical thinking.

Committed to continuous improvement.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Well Link Financial Group engages in Banking (Well Link Bank), Insurance (Well Link Insurance), Asset Management (Well Link Asset Management), Securities Brokerage (Well Link Securities), and

Corporate Finance businesses across Hong Kong and Macau. Through our established financial platform, we strive to be a leading financial institution to bridge our clients to the global financial markets.

Well Link always put clients at first. The translation of our name “立橋” in

English means “Creating Bridges”.

We believe that our businesses should always create products and services that best bridge our clients to their needs. Bridges have always been built across the most difficult and dangerous places in the world. We follow this mentality to help our clients

Well Link Financial Group engages in Banking (Well Link Bank), Insurance (Well Link Insurance), Asset Management (Well Link Asset Management), Securities Brokerage (Well Link Securities), and

Corporate Finance businesses across Hong Kong and Macau. Through our established financial platform, we strive to be a leading financial institution to bridge our clients to the global financial markets.

Well Link always put clients at first. The translation of our name “立橋” in

English means “Creating Bridges”.

We believe that our businesses should always create products and services that best bridge our clients to their needs. Bridges have always been built across the most difficult and dangerous places in the world. We follow this mentality to help our clients

Well Link Financial Group engages in Banking (Well Link Bank), Insurance (Well Link Insurance), Asset Management (Well Link Asset Management), Securities Brokerage (Well Link Securities), and

Corporate Finance businesses across Hong Kong and Macau. Through our established financial platform, we strive to be a leading financial institution to bridge our clients to the global financial markets.

Well Link always put clients at first. The translation of our name “立橋” in

English means “Creating Bridges”.

We believe that our businesses should always create products and services that best bridge our clients to their needs. Bridges have always been built across the most difficult and dangerous places in the world. We follow this mentality to help our clients

What can I earn as an Operations Manager