Senior Manager, Operational Process and Risk Control (Insurance)

Hong Kong Job Consulting; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Hong Kong Job Consulting is seeking a Senior Manager, Operational Process and Risk Control (Insurance) for a large financial group in Hong Kong. You will assist the Head of Operation and Risk Control to establish a risk framework for monitoring and mitigating the operational risks of a Life Insurance & Investment Platform.

Responsibilities include leading the HK team, assessing controls, reporting, business continuity, policy gap analysis, incident investigation, risk training, and ad-hoc

Qualifications

• Bachelor’s degree with 7+ years in Life Insurance or Investment Products.
• Strong communication with senior management and working committee.
• Experience in leading and developing teams.
• Stakeholder management and influencing skills.
• Analytical and problem-solving abilities.
• Proficient in Word, Excel, PowerPoint, Outlook.

Responsibilities

• Supervise the Hong Kong Operational Process and Risk Control Team by formulating and implementing sound operational procedures with consideration of efficiency, flexibility, control and customer experience, aligned with OnePlatform and regulatory requirements.
• Assess the adequacy and effectiveness of the controls during due diligence of new products/services propositions.
• Conduct reviews to identify operational risks, provide recommendations, and monitor remediation progress.
• Prepare risk control reports and perform internal control testing on business processes; analyze weaknesses and suggest remedies.
• Drive development of management information reports to monitor and minimize business risks.
• Develop and maintain business continuity plan with relevant parties.
• Collaborate with operations to perform gap analysis on policies, standards, control registers and regulatory requirements; apply dispensations and develop mitigating controls.
• Investigate operational/risk incidents; ensure root causes/risks/issues are addressed and resolved.
• Promote risk management culture and provide risk training as needed.
• Report and monitor operational risks/incidents in the risk tracking system; ensure timely closure.
• Assist in ad-hoc projects as assigned.

Skills

Communication skills

Leadership

Stakeholder management

Analytical thinking

MS Office

Education

Bachelor's degree

Job description

Senior Manager, Operational Process and Risk Control (Insurance)

Job Openings Senior Manager, Operational Process and Risk Control (Insurance)

About the job Senior Manager, Operational Process and Risk Control (Insurance)

A sizable and reputable Financial Group is looking for a high-calibre Operational Manager to assist the Head of Operation and Risk Control to establish a risk framework for monitoring and mitigating the operational risks of a Life Insurance & Investment Platform.

Responsibilities:

• Supervise the Hong Kong Operational Process and Risk Control Team by formulating and implementing sound operational procedures with consideration of striking a balance among efficiency, flexibility, control and customer experience, which align with the business objectives of OnePlatform and ensure compliance with the latest group policies and regulatory requirement
• Assess the adequacy and effectiveness of the controls during due diligence of new products/ service propositions
• Conduct reviews to identify possible operational risks, provide recommendations to address the control weakness and monitor the implementation progress of the remedial action(s)
• Prepare risk control report and perform internal control testing on business processes, analyze the control weakness and suggest remedy action on the operational risk view
• Drive the development of management information reports to effectively monitor and minimize the business risks
• Work with relevant parties to develop and maintain business continuity plan
• Collaborate with operation team to perform gap analysis on group driven polices, standards, control registers and regulatory driven requirements, to apply dispensations and develop mitigating controls to bridge the gaps accordingly.
• Investigate operational/risk incidents and work closely with stakeholders and relevant risk owners to ensure root causes/risks/issues and control enhancements are identified/assessed/resolved and implemented in an appropriate and timely manner.
• Promote the culture of risk management, educate and provide risk training for internal departments when deemed necessary
• Report and monitor operational risks/incidents in the risk tracking system, in accordance with Group Operational Risk Procedures and track to ensure the proper and timely closure.
• Assist in ad-hoc projects as assigned

Requirements:

• Bachelor’s degree with at least 7 years of relevant experience in product development and product management in Life Insurance or/& Investment Products
• Good verbal and written communication skills, ability to engage and collaborate with senior management and working committee in development and execution of product strategies
• Experience in leading and developing team
• Strong interpersonal and influencing skills in managing different stakeholders
• Prominent skill to oversight and leadership for the execution of product & marketing strategies with business partners
• Excellent analytical and problem-solving abilities
• Highly-proficient use of Microsoft applications such as Word, Excel, PowerPoint and Outlook