Branch Operations Leader — Elevate Service & Compliance

Industrial and Commercial Bank of China; Hong Kong; Sur place; HKD 700 000 - 1 100 000; Plein temps

Résumé du poste

Industrial and Commercial Bank of China (Asia) Limited (ICBC (Asia)) is seeking an experienced Branch Operations Manager to oversee daily branch activities in Hong Kong. The role requires extensive experience in branch operations and strong supervisory capabilities to ensure compliant, high-quality customer service across all banking services.

Candidates must be university graduates with at least 8 years in branch operations and 3 years in a supervisory role, plus fluent English and Putonghua to

Qualifications

• University graduate
• 8+ years of branch operations experience
• 3+ years supervisory experience
• Familiar with consumer banking products and regulatory requirements

Responsabilités

• Oversee daily operations of branch
• Ensure all operations adhere to bank policies and regulatory requirements
• Provide high quality service to customers

Connaissances

Customer service

Communication

Supervisory skills

Putonghua

Formation

University graduate

Description du poste

Industrial and Commercial Bank of China (Asia) Limited (ICBC (Asia)) is seeking an experienced Branch Operations Manager to oversee daily branch activities in Hong Kong. The role requires extensive experience in branch operations and strong supervisory capabilities to ensure compliant, high-quality customer service across all banking services.

Candidates must be university graduates with at least 8 years in branch operations and 3 years in a supervisory role, plus fluent English and Putonghua to