Branch Operations Leader: Banking & Service Excellence

Leadingnation; Hong Kong; On-site; HKD 500,000 - 800,000; Full time

Benefits offered by this job

Comprehensive fringe benefits

Medical insurance

Life insurance

Job summary

A leading banking institution in Hong Kong is seeking a Branch Operation and Administration Manager. This role requires overseeing branch operations to ensure quality service delivery while optimizing workflow and achieving business targets. Candidates should have a degree, 5 years of banking experience including management, and strong organizational skills. Communication in both English and Chinese is essential. Attractive remuneration packages and benefits are offered.

Qualifications

• Minimum 5 years relevant banking experience with at least 1 year in management.
• Sound knowledge of banking operations and regulations.
• Fluent in English and Chinese (including Putonghua).

Responsibilities

• Supervise branch operation team for efficient day-to-day operations.
• Assist in achieving business targets through planning.
• Develop long-term banking relationships with customers.

Skills

Strong organizational skills

Analytical skills

Problem-solving skills

Strong communication skills

Interpersonal skills

Proficient in MS Office

Education

Degree holder or above

Qualifications in IIQE & HKSI

Job description

A leading banking institution in Hong Kong is seeking a Branch Operation and Administration Manager. This role requires overseeing branch operations to ensure quality service delivery while optimizing workflow and achieving business targets. Candidates should have a degree, 5 years of banking experience including management, and strong organizational skills. Communication in both English and Chinese is essential. Attractive remuneration packages and benefits are offered.