Bilingual Sales Support Specialist (CRM, Excel)

ACTS Consulting Co; Hong Kong; On-site; HKD 210,000 - 270,000; Full time

Job summary

ACTS Consulting Co in Hong Kong is seeking a proactive Sales Administrator to support the sales team with inquiries, quotations, orders, and maintenance of sales databases. The role requires strong organization and communication in a fast-paced environment, handling multiple channels including email and phone.

Candidates should have proven sales administration experience, proficiency in CRM and MS Office, and excellent Chinese and English communication.

Qualifications

• Proven Work experience as a sales administrator or sales support agent
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Excellent organizational and multitasking skills
• A team player with high level dedication
• Ability to work under strict deadlines
• Excellent command of written and spoken Chinese and English

Responsibilities

• Support the sales team by responding to customer inquiries, processing quotations, orders and maintaining sales-related databases
• Process quotation, sales orders, contracts and purchase orders
• Assist in reporting and date management
• Provide excellent customer service through email, phone and other channels

Skills

CRM software

MS Office

Organizational skills

Multitasking

Communication

Chinese-English

Sales support

Tools

CRM software

MS Office

Job description

ACTS Consulting Co in Hong Kong is seeking a proactive Sales Administrator to support the sales team with inquiries, quotations, orders, and maintenance of sales databases. The role requires strong organization and communication in a fast-paced environment, handling multiple channels including email and phone.

Candidates should have proven sales administration experience, proficiency in CRM and MS Office, and excellent Chinese and English communication.