Associate Director, AI-Driven Distribution Transformation

Manulife; Hong Kong; Híbrido; HKD 900.000 - 1.400.000; Jornada completa

Descripción de la vacante

Manulife seeks an Associate Director in Hong Kong to lead the development of digital/AI-powered tools and to formulate change management plans for adoption across channels. The role focuses on backlog leadership, squad alignment, and strategic collaboration with stakeholders to enable business growth.

You will drive tactical delivery of agency digital tools, manage priorities, and articulate the voice of the customer in squad work. Hybrid working arrangement is available.

Formación

• Curious, open-minded, self-motived, fast learner and team player.
• Able to work independently, proactively and possess a can-do attitude in dynamic environments.
• Strong interpersonal and communication skills with ability to influence and drive outcomes.
• Minimum 8 years relevant working experience in project management. Advantage with AI experience.

Responsabilidades

• Voice of the Business and channels at squad level.
• Own the squad backlog and ensure the highest value work is executed.
• Define hypotheses, run experiments, and analyze data to inform user stories.
• Collaborate with stakeholders and coach agile practices within the squad.
• Draft OKRs and report adoption progress to management.

Conocimientos

Curious

Open-minded

Self-motivated

Fast learner

Team player

Executive communication

People influence

Descripción del empleo

Manulife seeks an Associate Director in Hong Kong to lead the development of digital/AI-powered tools and to formulate change management plans for adoption across channels. The role focuses on backlog leadership, squad alignment, and strategic collaboration with stakeholders to enable business growth.

You will drive tactical delivery of agency digital tools, manage priorities, and articulate the voice of the customer in squad work. Hybrid working arrangement is available.