AI & Digital Transformation Manager

FWD Life Insurance Corporation; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Benefits offered by this job

Five-day work week

Annual leave 20-22 days

Learning & development

Job summary

FWD Group is seeking an experienced AI & Process Transformation professional in Hong Kong to lead AI-driven transformation across product development, strategy and portfolio management. You will coordinate with IT, Actuarial, Marketing and Risk, delivering practical AI-enabled solutions and measurable business benefits.

A strong background in life insurance and cross-functional governance is essential. The role emphasizes driving innovation, managing change, and applying data analytics to

Qualifications

• Bachelor's degree or equivalent in business, IT, finance, or actuarial science.
• 5+ years in life insurance or related transformation roles.
• Strong stakeholder management and cross-functional collaboration skills.

Responsibilities

• Drive AI and digital transformation initiatives within the team.
• Lead AI-enabled solution implementation with IT and stakeholders.
• Promote generative AI, automation and data analytics across product management activities.
• Drive adoption and change management for new AI tools and workflows.
• Establish success measures and monitor business benefits of implemented solutions.
• Support product development and implementation from proposition through launch.
• Coordinate across Actuarial, Distribution, Marketing, Operations, IT, Finance, Risk and Compliance.
• Act as project manager for assigned product initiatives and manage timelines and deliverables.
• Develop and execute portfolio strategies for wealth products based on market insights.
• Perform market, customer and competitor analysis to identify opportunities.
• Develop customer-centric and commercially viable propositions and support analytics-driven enhancements.
• Apply analytical capabilities to support new proposition development.
• Support portfolio management with data analysis and reporting improvements.
• Enhance analytics and reporting to improve transparency of product and portfolio performance.

Skills

Stakeholder management

Project management

Business analysis

AI & automation knowledge

Data analytics

Education

Bachelor's degree in Business, Information Systems, Computer Science, Finance, Economics, Actuarial Science or related discipline

Tools

AI tools knowledge

Data analytics tools

Job description

FWD Group is seeking an experienced AI & Process Transformation professional in Hong Kong to lead AI-driven transformation across product development, strategy and portfolio management. You will coordinate with IT, Actuarial, Marketing and Risk, delivering practical AI-enabled solutions and measurable business benefits.

A strong background in life insurance and cross-functional governance is essential. The role emphasizes driving innovation, managing change, and applying data analytics to