Assistant Relationship Manager – Retail Banking | No Sales Target

PURSUIT CONSULTANCY LIMITED; Hong Kong; Vor Ort; HKD 180.000 - 240.000; Vollzeit

Zusammenfassung

PURSUIT CONSULTANCY LIMITED is seeking a diligent Support Relationship Manager to service an existing customer portfolio in Hong Kong. The role focuses on handling inquiries, processing documentation, and ensuring smooth account servicing while coordinating with internal teams.

The ideal candidate has 2+ years of banking support experience, strong communication skills, and Cantonese/Mandarin proficiency with English as an advantage. No sales targets are involved.

Qualifikationen

• 2+ years of relevant experience in supporting Relationship Managers within the banking industry is preferred.
• Liaise with internal departments to ensure customers' banking requests are handled efficiently.
• No individual sales target and no requirement to bring in new clients.
• Customer-focused, detail-minded and willing to learn.
• Good command of Cantonese and Mandarin; English proficiency is an advantage.
• IIQE and HKSI qualifications are an advantage.

Aufgaben

• Support Relationship Managers in servicing and maintaining an assigned portfolio of existing customers
• Handle customer inquiries and provide daily account servicing support
• Assist with documentation, application processing and transaction follow-up
• Liaise with internal departments to ensure customers' banking requests are handled efficiently
• Provide quality after-sales service and maintain positive customer relationships
• Perform administrative and operational support for Relationship Managers

Kenntnisse

Customer service

Communication skills

Interpersonal skills

Detail oriented

Ausbildung

HKDSE/HKCEE/HKALE or above

Jobbeschreibung

Support Relationship Managers in servicing and maintaining an assigned portfolio of existing customers

Handle customer inquiries and provide daily account servicing support

Assist with documentation, application processing and transaction follow-up

Liaise with internal departments to ensure customers' banking requests are handled efficiently

Provide quality after-sales service and maintain positive customer relationships

Perform administrative and operational support for Relationship Managers

No individual sales target and no requirement to bring in new clients

HKDSE / HKCEE / HKALE or above

At least 2 years of relevant experience in supporting Relationship Managers within the banking industry is preferred.

Customer-focused, detail-minded and willing to learn

Good communication and interpersonal skills

Good command of Cantonese and Mandarin; English proficiency is an advantage

IIQE and HKSI qualifications are an advantage

Or you might contact Ella Chow at 64-274 for further discussion.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Retail Banking Relationship Manager?
• What is your highest level of education?
• How would you rate your Cantonese language skills?
• How many years of Account Support experience do you have?