Assistant Relationship Manager

EFG International; Hong Kong; On-site; HKD 500,000 - 700,000; Full time

Job summary

A leading private bank in Hong Kong is seeking an experienced professional to support Relationship Managers and deliver high-quality private banking services. Candidates must be university graduates with 2-3 years of relevant experience. Fluency in English, Cantonese, and Mandarin is crucial. Responsibilities include monitoring client portfolios, ensuring compliance with regulations, and conducting KYC/AML due diligence. This role offers opportunities to work closely with clients and internal teams to achieve business objectives.

Qualifications

• 2-3 years of private banking experience preferred.
• Fluent in English, Cantonese, and Mandarin language skills are essential.
• Experience with KYC / AML compliance is advantageous.

Responsibilities

• Introduce the Bank's services to prospective clients.
• Support Relationship Managers in achieving business goals.
• Market comprehensive private banking services to clients.

Skills

Private banking experience

Fluency in English

Fluency in Cantonese

Fluency in Mandarin

Education

University graduate

Job description

Job Description

• Introduces the Bank and its banking services to prospective clients.
• Provides support to Relationship Manager to achieve their business goals such as NNA / Revenue targets.
• Markets and provides comprehensive private banking services to meet varied wealth management needs.
• Performs KYC / AML due diligence on clients in compliance with the Bank’s general directive and ongoing periodic review from time to time.
• Go through the Investment Risk Profile Questionnaire with clients at time of account opening as well as ongoing periodic review to ensure and update clients’ investment product suitability, risk tolerance and investment experience from time to time.
• Liaises and coordinates with the Bank’s investment units, e.g. Treasury Department and Global Product Unit for passing on product information and markets commentary to clients from time to time.
• Closely monitor clients’ portfolio and account activities to ensure the compliance with internal guidelines as well as external regulations from time to time. Monitor clients’ position to ensure collateral sufficiency at all times and prompt regularization of excesses, if any.
• Prepares and maintains proper records including but not limited to account documentation, CIP, IRPQ, credit application and relevant documents, trade transactions and call reports, etc.
• Accept, confirm and execute clients’ investment orders, including but not limited to money market, securities, investment funds and FX transactions. Confirm with / advise clients on their order status in a timely manner. From time to time go through the selling process, suitability check, key economic factors and main risk factors of certain products with clients when needed.
• Liaises and coordinates with Credit Department to ensure all clients’ credit applications are properly processed.
• Attends internal / external trainings / meetings when possible and required. Ensuring fit and proper requirements (such as CPT requirement, AML training, fraud training and compliance certification etc.) as stipulated by the regulatory are completely met.
• General ad-hoc duties such as to perform routine follow up and administration work.
• Assists to ad-hoc IT projects on enhancement or upgrade of current IT systems if required
• Back up other Assistant Relationship Managers as and when required.

Qualifications

• University graduate
• Preferably with 2-3 years of private banking experience
• Fluent in English, Cantonese and Mandarin
• Professional qualifications such as Enhanced Competency Framework (ECF) would be an advantage.
• The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Hong Kong Monetary Authority - Mandatory Reference Checking Scheme