Assistant Relationship Manager

Chong Hing Bank Limited; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Benefits offered by this job

5-day week

Education subsidies

Birthday leave

Marriage leave

Extra maternity leave

Extra Paternity Leave

Examination leave

Insurance plan

Medical plan

Family medical plan

Dental plan

Job summary

Chong Hing Bank Limited in Hong Kong is seeking an experienced Personal Banking professional to promote a wide range of consumer banking products and services, identify customer needs, and convert opportunities into sales while maintaining high service standards.

You will work in a branch network across HK, cooperating with teams to ensure compliant, efficient delivery and build lasting customer relationships. A background in retail banking and insurance product sales is preferred.

Qualifications

• Bachelor's Degree is an advantage; or HKDSE with 5 subjects at Level 2 or above, including Chinese / English and Mathematics or equivalent
• Minimum of 1 year's experience in Retail Banking sales, specifically in selling insurance products
• Candidates with experience in selling investment products will be given priority considerations
• Pass in IIQE papers 1, 2, 3
• Pass in HKSI papers 1, 7, 8 will be an advantage
• Proven track record in marketing and selling banking products
• Familiar with retail banking products and the operation procedures
• Strong service and sales orientation, self-motivated with good communication and interpersonal skills
• Good command of both spoken and written English and Chinese, fluent in Putonghua is an advantage
• Possess qualifications of Enhanced Competency Framework (ECF- RWM) will be an advantage
• Candidate with less experience may be considered as Assistant Personal Banking Manager

Responsibilities

• Promote wide range of consumer banking products and services to customers and solicit new business opportunities to achieve the branch business goals
• Identify customer needs and offer appropriate banking services and solutions
• Provide efficient and high quality services to customer with a professional manner
• Ensure all the activities are conducted in compliance with the Bank's policies, procedures, guidelines and regulatory requirements

Skills

Service orientation

Sales orientation

Communication skills

Interpersonal skills

English and Chinese proficiency

Education

Bachelor's degree (advantage)

HKDSE with 5 subjects (advantage)

Job description

Chong Hing Bank Limited was founded in Hong Kong in 1948. The Bank and its subsidiaries (including Chong Hing Securities Limited and Chong Hing Insurance Company Limited) offer comprehensive commercial banking and financial services to individual and corporate customers. These services include HKD and foreign currency deposits, credit, foreign exchange, wealth management, investment, securities, insurance and mandatory provident fund. The Bank currently operates a network of more than 30 branches in Hong Kong as well as 1 branch in Macau, 17 branches and sub-branches in Mainland China. In recent years, the Bank has been actively expanding its business. To cope with the Bank's rapid growth, we are now inviting high calibre candidates to join us and develop successful careers with us.

Responsibilities

• Promote wide range of consumer banking products and services to customers and solicit new business opportunities to achieve the branch business goals
• Identify customer needs and offer appropriate banking services and solutions
• Provide efficient and high quality services to customer with a professional manner
• Ensure all the activities are conducted in compliance with the Bank's policies, procedures, guidelines and regulatory requirements

Requirements

• Bachelor's Degree is an advantage; or HKDSE with 5 subjects at Level 2 or above, including Chinese / English and Mathematics or equivalent
• Minimum of 1 year's experience in Retail Banking sales, specifically in selling insurance products
• Candidates with experience in selling investment products will be given priority considerations
• Pass in IIQE paper 1, 2, 3
• Pass in HKSI papers 1, 7, 8 will be an advantage
• Proven track record in marketing and selling banking products
• Familiar with retail banking products and the operation procedures
• Strong service and sales orientation, self-motivated with good communication and interpersonal skills
• Good command of both spoken and written English and Chinese, fluent in Putonghua is an advantage
• Possess qualifications of Enhanced Competency Framework (ECF- RWM) will be an advantage
• Candidate with less experience may be considered as Assistant Personal Banking Manager

Benefit / Other Information

We offer competitive remuneration package and promising career opportunities to the successful candidates.

• 5-day week
• Education subsidies
• Birthday leave
• Marriage leave
• Extra maternity leave
• Extra Paternity Leave
• Examination leave
• Insurance plan
• Medical plan
• Family medical plan
• Dental plan

The Mandatory Reference Checking (MRC) Scheme is a regulatory framework established by the Hong Kong Monetary Authority, which requires banks to check the conduct history of prospective employees for positions defined under the scheme. Therefore, MRC will be a part of our selection process if you apply for the in-scope positions. For details, please refer to the “Frequently Asked Questions for In-Scope Individuals” (https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2) published by HKAB.