Assistant Personal Banking Manager / Senior Relationship Officer

Chong Hing Bank Limited; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Benefits offered by this job

5-day week

Education subsidies

Birthday leave

Marriage leave

Extra maternity leave

Examination leave

Insurance plan

Medical plan

Family medical plan

Dental plan

Job summary

Chong Hing Bank Limited is seeking a customer-focused Retail Banking professional in Hong Kong to promote a broad range of consumer banking products and build new business opportunities.

You will identify customer needs, offer suitable banking solutions, and deliver efficient, professional service while ensuring full compliance with bank policies and regulatory rules. The role may suit candidates with IIQE/HKSI advantages and bilingual English/Chinese abilities.

Qualifications

• Bachelor’s degree is an advantage; HKDSE with 5 subjects including Chinese/English and Mathematics or equivalent.
• Minimum six months’ experience in retail banking or financial institutions.
• IIQE papers 1,2,3 and HKSI papers 1,7,8 are an advantage.
• Familiar with retail banking products and operation procedures.
• Strong service and sales orientation with good communication and interpersonal skills.
• Proficient in both spoken and written Chinese (Mandarin and Cantonese) and English.

Responsibilities

• Promote a wide range of consumer banking products and services and solicit new business opportunities.
• Identify customer needs and offer appropriate banking services.
• Provide efficient, high-quality services in a professional manner.
• Ensure all activities comply with policies, procedures, guidelines and regulatory requirements.

Skills

Retail banking

Sales orientation

Communication skills

Bilingual English/Chinese

Education

Bachelor’s degree preferred

HKDSE 5 subjects including Chinese/English/Math

Job description

Chong Hing Bank Limited was founded in Hong Kong in 1948. The Bank and its subsidiaries (including Chong Hing Securities Limited and Chong Hing Insurance Company Limited) offer comprehensive commercial banking and financial services to individual and corporate customers. These services include HKD and foreign currency deposits, credit, foreign exchange, wealth management, investment, securities, insurance and mandatory provident fund. The Bank currently operates a network of more than 30 branches in Hong Kong as well as 1 branch in Macau, 17 branches and sub-branches in Mainland China. In recent years, the Bank has been actively expanding its business. To cope with the Bank's rapid growth, we are now inviting high calibre candidates to join us and develop successful careers with us.

Responsibilities

• Promote wide range of consumer banking products and services to customers and solicit new business opportunities to achieve the branch business goals
• Identify customer needs and offer appropriate banking services and solutions
• Provide efficient and high quality services to customer with a professional manner
• Ensure all the activities are conducted in compliance with the Bank's policies, procedures, guidelines and regulatory requirements

Requirements

• Bachelor's Degree is an advantage; or HKDSE with 5 subjects at Level 2 or above, including Chinese / English and Mathematics or equivalent
• Minimum of six month’s working experience in retail banking or financial institutions, exposure in financial products
• Pass in IIQE papers 1, 2, 3 & HKSI papers 1, 7, 8 will be an advantage
• Familiar with retail banking products and the operation procedures
• Strong service and sales orientation, self-motivated with good communication and interpersonal skills
• Proficient in both spoken and written Chinese (Mandarin and Cantonese) and English
• Candidate with less experience may be considered as Assistant Personal Banking Manager Trainee

Benefit / Other Information

• 5-day week
• Education subsidies
• Birthday leave
• Marriage leave
• Extra maternity leave
• Extra Paternity Leave
• Examination leave
• Insurance plan
• Medical plan
• Family medical plan
• Dental plan

We offer competitive remuneration package and promising career opportunities to the successful candidates.

The Mandatory Reference Checking (MRC) Scheme is a regulatory framework established by the Hong Kong Monetary Authority, which requires banks to check the conduct history of prospective employees for positions defined under the scheme. Therefore, MRC will be a part of our selection process if you apply for the in-scope positions. For details, please refer to the "Frequently Asked Questions for In-Scope Individuals" (https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2) published by HKAB.