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COI Communications Ltd. in Hong Kong is seeking an Assistant Operations Manager for luxury event production.
You will manage technical design, production lifecycle, and on-site execution across premium venues, coordinating with designers, vendors, and internal teams to deliver flawless experiential installations. The ideal candidate has 3+ years in event production or technical management, strong CAD/SketchUp skills, and a proven ability to manage budgets and schedules in fast-paced
COI stands for Collection of Individuals - Based in Hong Kong, COI Communications is a boutique events & communications agency founded with a curious spirit and a specific objective: to offer businesses a new way to engage their audience in its most genuine, yet creative form. We curate the best collection of talent from our core team, our vendors and collaborators and clients - because we believe that a group of likeminded and determined individuals working together in tandem can create a force strong enough to break traditions, assumptions and expectations.
About the Role:
The Assistant Operations Manager will play a critical, hands-on managerial role in the production and technical design, structural execution, and AV/lighting management of high-end experiential projects and luxury installation across Hong Kong. This position is ideal for a seasoned technical and event expert who understands the meticulous standards of luxury brands, possesses structural production knowledge, and commands strong relationships with production, AV Lighting, logistics and technical vendors. You will bridge the gap between creative design and flawless physical execution, overseeing the entire production lifecycle from initial technical drawings to overnight setups.
Key responsibilities including but no limited to:
Manage and follow the entire production process from initial briefing and site measurement through to production, onsite setup, and dismantle, from conception to completion
Utilize CAD to review, modify, and interpret technical drawings
Read, interpret, and analyse complex Lighting, AV, and Audio plans to ensure vendor alignment and smooth production
Manage and oversee the production stages and floor plans, including overnight onsite move-in setups and tight turnaround schedules at premium venues and exhibition halls
Leverage existing relationships with Designers and vendors to source the best talent and equipment for specific luxury atmospheres
Analyse technical plans, identify potential structural or material issues, and collaborate directly with factories/vendors to find efficient, high-quality solutions
Coordinate communication with external vendors to ensure smooth project execution
Track and document project milestones, deliverables, and performance indicators, identifying and addressing potential risks or delays
Oversee logistical planning, including vendor coordination, production schedules, and on-site event support
Provide proactive support and solutions in troubleshooting and resolving project-related issues
Key Attributes:
Over 3 years of solid experience in event production, installation, or technical management, preferably within the luxury or lifestyle sector
Proven track record working on luxury brand events, premium exhibitions, or high-end experiential activations
Proven ability to read and interpret technical drawings (e.g., CAD and SketchUp, Production Drawing)
Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously
Proven ability to work in a fast-paced environment with tight deadlines and changing priorities
Excellent communication skills in English; proficiency in Cantonese and/or Mandarin is highly desirable
Solid understanding of project management principles and tools, with experience in budget tracking and timeline management
Proactive, solution-oriented, and able to work independently with minimal supervision
Strong interpersonal skills and the ability to build relationships with clients, vendors, and internal teams
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Willingness to work flexible hours and adapt to different time zones as needed
Willingness to travel for business and factory visit
Able to produce 3D renderings is a major advantage
Available to start immediately or within short notice