Assistant Manager, Theatrical Services (ref: NWFM-AMTH)

New World Facilities Management Co. Ltd.; Hong Kong; On-site; HKD 420,000 - 600,000; Full time

Job summary

New World Facilities Management Co. Ltd. is seeking an Assistant Manager, Theatrical Services to lead stage and event operations at venues and exhibitions in Hong Kong.

You will oversee set-up, rigging, rehearsal and strike-out, plan manpower, supervise in-house staff and casual labour, and provide technical support for audio, lighting and stage systems, with a focus on safety and efficiency.

Qualifications

• Degree in Theatre and Entertainment Arts; HKAPA preferred.
• 4+ years in sizable venues; supervisory experience an advantage.
• Proficiency in English, Cantonese and Putonghua.
• Proficiency in Microsoft Office.
• Strong interpersonal and customer service skills.
• Independent, highly organized and hardworking.
• AutoCAD drawing skills are an added advantage.
• Willingness to work weekends and on shift/odd hours.
• Candidates with varied experience will be considered for different positions.

Responsibilities

• Serve as Person-in-Charge of stage and event operations at venues, exhibitions and multi-purpose areas, ensuring setup, rigging, rehearsal, performance and strike-out are carried out smoothly and safely.
• Formulate operational strategies to maintain productivity and efficiency across customer service, sales targets, theatrical efficiency, safety and system performance.
• Plan and review daily manpower deployment; supervise in-house staff and casual labour; prepare duty rosters.
• Provide professional technical services and support to hirers/users in setting up and operating audio, lighting, and stage systems; act as duty theatrical technician if needed.
• Plan and execute maintenance schedules for theatrical equipment and materials.
• Compile users’ requirements for outsourced services and evaluate vendor performance; monitor venue usage and revenue records.
• Monitor consumables usage and inventory; maintain records and coordinate replenishment.
• Prepare reports and analyses of venue operations.

Skills

English

Cantonese

Putonghua

Customer service

Interpersonal skills

Organizational skills

Education

Degree in Theatre & Entertainment Arts

HKAPA preferred

Tools

Microsoft Office

AutoCAD

Job description

Item No.: 3
Job Title: Assistant Manager, Theatrical Services (ref: NWFM-AMTH)
List Date: 03 Sep 2026

Responsibilities

• Serve as the Person-in-Charge of stage and event operations at venues, exhibition platform and multi-purpose areas with a view of ensuring the set-up, rigging, rehearsal, performance and strike-out are carried out smoothly and safely.
• Formulate operational strategies with a view to maintaining operational productivity and efficiency in a full spectrum of operational services including but not limited to customer service standard, sales target, theatrical efficiency, work safety and performance of systems.
• Plan and review the daily manpower deployment and supervise the various functions of the Operations Department including in-house staff and casual labour and compiling duty roster.
• Provide professional technical services and support to hirers/users in the setting up and operation of the audio, lighting, theatrical & stage systems/equipment; acting as duty theatrical technician may need.
• Plan and execute with the team maintenance schedule to ensure smooth, organized and timely execution of annual, general and ad-hoc maintenance of theatrical equipment and materials.
• Compile users’ requirements of out-source services including but not limited to provision of maintenance services and casual labour services then evaluate vendor performance.
• Monitor venue usage, revenue and traffic records and supervise various functions of the Operations Department in the preparation of reports and analysis.
• Monitor the consumables usage and inventory level, keep proper record of the consumption and follow up with the replenishment to ensure sufficient supplies for smooth operation.

Requirements

• Degreein Theatre and Entertainment Arts or related disciplines, graduated from the Hong Kong Academy for Performing Arts is preferred.
• At least 4 years of related experience in sizable performing arts venues or companies and supervisory experience is an added advantage.
• High proficiency in English, Cantonese and Putonghua is prerequisite.
• High proficiency in Microsoft Office is prerequisite.
• Strong interpersonaland customer service skills.
• Independent,highly-organized and hard working.
• High proficiency in AutoCAD drawing is also an added advantage.
• Required to work on Saturday, Sunday and Public Holiday and on shift duty and irregular hours.
• Candidate with less or more experience will be considered different positions.

We offer competitive salary and attractive benefits to the right candidates.