Manager, Technical Services

West Kowloon Cultural District Authority; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

The West Kowloon Cultural District Authority is seeking a District Facility Services leader to oversee operation and provision of services for venues and related facilities, reporting to the Head of Technical Services. You will supervise staff and vendors to deliver high-quality services to public and internal user departments.

Applicants should hold a university degree in Building Services / Mechanical / Electrical Engineering and bring at least 10 years in building operation, with 5 years in

Qualifications

• University degree in Building Services / Mechanical / Electrical Engineering or equivalent.
• At least 10 years' experience in building operation/maintenance, with 5 years in a managerial role.
• Strong knowledge of risk management, event management, safety and security guidelines, and budget control.
• Familiar with Building Management System (BMS), CMMS and related facilities systems.
• Proficiency in English and Chinese; willingness to attend emergency calls after hours.

Responsibilities

• Oversee operation and provision of services for venues and related facilities and systems.
• Supervise internal staff, outsourced vendors and maintenance contractors to ensure quality services.
• Understand venues' operational needs and coordinate with stakeholders on license renewals and issues.
• Manage repairs and maintenance of building services, structures and installations.
• Contribute to design of facilities development with focus on safety, risk management and incident response.

Skills

Leadership

Risk management

Event management

Safety & security

Budget control

Incident response

BIM knowledge

AutoCAD

MS Office

English & Chinese

Education

Bachelor's degree in Building Services / Mechanical / Electrical Engineering

Tools

AutoCAD

BMS

CMMS

MS Office

Job description

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

You will be engaged in the work of the District Facility Services Department reporting to the Head of Technical Services and be responsible for:

• overseeing and managing operation and provision of services for venues and their related facilities and systems;
• supervising and monitoring internal staff, outsourced facilities management vendors and maintenance contractors to ensure high standard and quality services are delivered to public and internal user departments;
• understanding the specific operational needs and requirements of the venues and well understanding their key concerns and issues of internal and external stakeholders, especially on license renewals;
• managing the vendors for repairing and maintenance works of all building services systems and installations, and exterior and interior building structures and elements in the Authority’s venues and buildings;
• contributing to the design of facilities development with main focuses on operation life cycle, safety and health best practice, incident & risk management and security monitoring for venue operations;
• emergency support of the events being organised in WKCD and commercial operators;
• preparing site operation manual, incident risk and emergency operation procedure;
• managing emergency incidents, resolving any incident in timely and effective manner, and recommending and driving continuous improvements;
• performing other duties or ad-hoc tasks as assigned by District Facility Services Department; and
• performing any other duties from time to time as reasonably assigned by the Authority.

You should:

• possess a recognised university degree in Building Services / Mechanical / Electrical Engineering;
• have at least 10 years of experience in building operation, maintenance, repair and improvement, in which at least 5 years at managerial level, preferably in sizable non-residential portfolios such as commercial and entertainment complexes and/or institution complexes;
• have professional knowledge of and practical experience with risk management, event management, safety and security control, budget control, incident response and other building operation guideline or best practice;
• preferably be holders of Registered Electrical Worker (Grade B or above);
• have a valid Construction Industry Safety Training Certificate under Section 6BA(2) of the Factories and Industrial Undertakings Ordinance;
• preferably professionally qualified, such as corporate/full membership of HKIE, CIBSE, IMechE, or equivalent;
• preferably be familiar with Facilities Management System, Building Management System (BMS), Computerized Maintenance Management System (CMMS) and / or others facilities management systems in theatres, rehearsal facilities, F&Bs, and retails;
• have the ability to professionally handle confidential matters and exhibit the appropriate level of judgment and decision making to commensurate with the position and responsibilities;
• preferably have knowledge in Building Information Modeling (BIM);
• be available to attend emergency calls after office hours;
• have excellent interpersonal skills to work with and communicate to internal and external parties at all levels and build rapport with team members and stakeholders;
• be proactive, independent, responsible and a good team player;
• be proficient in PC knowledge including AutoCAD, MS Applications; and
• be proficient in written and spoken English and Chinese.

30-07-2026

Data collected will only be used for job application processing. Your data may be accessed by our appointed recruitment consultants who have agreed to keep confidence of all personal data in not less than the standards applicable to us. Applicants not being invited for interview within 4 weeks from the submission date may assume their applications unsuccessful.

All related information will be kept up to 24 months and all personal data will be destroyed afterwards.

For more information, please visit https://www.westk.hk or contact:

Jason Wong/[phone]