Assistant Manager (Assistant Restaurant Manager)

Compass Group Hong Kong Ltd; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Job summary

Compass Group Hong Kong Ltd. is seeking an Assistant Manager (Assistant Restaurant Manager) to oversee restaurant operations, ensure exceptional service, and drive day-to-day efficiency.

In this full-time role, you will support staffing, inventory, and customer service while upholding health and safety standards. You will monitor sales data, identify improvement opportunities, and lead a team with a focus on staff development and guest experience.

Qualifications

• Proven experience in a similar assistant manager or restaurant management role.
• Excellent customer service skills and the ability to provide a warm and welcoming dining experience
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Proficient in data analysis and financial management, with the ability to identify and implement strategies to drive business growth
• Excellent communication and interpersonal skills, with the ability to build effective relationships with both customers and colleagues
• A passion for the hospitality industry and a commitment to delivering exceptional service

Responsibilities

• Oversee all aspects of restaurant operations in supporting the Account Manager
• Manage inventory, staff scheduling, and customer service
• Ensure health, safety and hygiene standards are met
• Monitor and analyze sales data to identify improvement opportunities
• Lead and motivate a team, providing training and development
• Be the main point of contact for customers and resolve inquiries
• Collaborate with the Compass Group team to support strategic initiatives

Skills

Customer service

Leadership

Data analysis

Communication

Hospitality passion

Job description

About the role

This is an exciting opportunity to join Compass Group Hong Kong Ltd, a leading provider of corporate catering , as an Assistant Manager (Assistant Restaurant Manager). In this full-time role, you will be responsible for ensuring exceptional customer service and the smooth day-to-day running of the restaurant.

What you'll be doing

Assist the Account Manager in overseeing all aspects of restaurant operations, including inventory management, staff scheduling, and customer service

Ensure that the restaurant meets health, safety, and hygiene standards at all times

Monitor and analyse sales data to identify opportunities for improvement and implement strategies to drive revenue growth

Lead and motivate a team of restaurant staff, providing training and development opportunities as needed

Act as the main point of contact for customers, handling inquiries and resolving any issues that may arise

Collaborate with the wider Compass Group team to support the company's strategic initiatives and objectives

What we’re looking for

Proven experience in a similar assistant manager or restaurant management role.

Excellent customer service skills and the ability to provide a warm and welcoming dining experience

Strong leadership and people management skills, with the ability to motivate and develop a team

Proficient in data analysis and financial management, with the ability to identify and implement strategies to drive business growth

Excellent communication and interpersonal skills, with the ability to build effective relationships with both customers and colleagues

A passion for the hospitality industry and a commitment to delivering exceptional service

Compass Group Hong Kong Ltd., a UK based fortune 500 Company, is one of the world's leading catering and support services companies. We provide high quality catering and support services to Healthcare, Education and Business & Industry segments in Hong Kong. We are now actively searching for an energetic and focused professional to join us.