APAC Client Success & Account Lead — HealthTech (Remote)
Abi Global Health
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Benefits offered by this job
Job summary
Abi Global Health in Hong Kong seeks a Senior Client Success / Account Manager to lead regional relationships, ensuring maximum value for insurance clients and driving expansion opportunities across APAC.
The role requires 5+ years in client success or account management within healthcare or digital services, strong English and Cantonese, and a proactive, analytical, organized mindset suitable for a fast-paced, international environment.
Qualifications
- At least 5 years of client success/account management experience in healthcare, insurance, or digital services.
- Fluent in English; Cantonese proficiency.
- Based in Hong Kong with remote work and occasional in-person meetings.
- Proactive, analytical, and structured approach; collaborative and organized.
- Interest in health tech and innovation.
Responsibilities
- Manage onboarding, account expansion, and service delivery for clients.
- Develop and execute account plans to ensure retention and growth.
- Conduct performance reviews and implement service improvements.
- Track client KPIs and present insights and opportunities.
- Collaborate with technical, medical, and operational teams.
- Represent Abi at local industry events and client meetings.
- Support commercial conversations.
- Develop insights across APAC Insurance and Pharma space.
Skills
Job description
Abi Global Health in Hong Kong seeks a Senior Client Success / Account Manager to lead regional relationships, ensuring maximum value for insurance clients and driving expansion opportunities across APAC.
The role requires 5+ years in client success or account management within healthcare or digital services, strong English and Cantonese, and a proactive, analytical, organized mindset suitable for a fast-paced, international environment.
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