Agency Transformation Manager

Generali Life (Hong Kong) Limited; Hong Kong; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

Generali Life (Hong Kong) Limited is seeking an Agency Transformation Manager to drive sustainable growth of the Agency Distribution Channel within its Life Insurance business. You will design, lead, and execute transformation initiatives across agency strategy, operating model, productivity, partner integration, and capability uplift.

The role partners with agency leadership, internal stakeholders and vendors to translate initiatives into measurable outcomes.

Qualifications

• University degree (required)
• 7+ years of insurance industry experience
• Strong project management and stakeholder management skills
• Good business acumen with analytical thinking
• Self-motivated with ability to manage multiple priorities in a fast-paced environment

Responsibilities

• Drive initiatives to grow Agency APE and improve agent productivity.
• Lead and implement agency transformation projects and strategic initiatives.
• Enhance agency operating models, processes, and business effectiveness.
• Collaborate with Agency, Product, Operations, IT, Finance, Compliance and Marketing teams to support business objectives.
• Monitor project progress and business performance to ensure delivery of key initiatives.
• Support change management and adoption of new tools, processes, and business practices

Skills

Project management

Stakeholder management

Analytical thinking

Problem-solving

Multi-priority management

Education

University degree

Job description

Generali is seeking a forward‑thinking and execution‑oriented Agency Transformation Manager to drive the sustainable growth of the Agency Distribution Channel within the Life Insurance business.

This role is responsible for designing, leading, and executing transformation initiatives across agency strategy, operating model, productivity, partner integration, and capability uplift. The position will work closely with agency leadership, internal stakeholders and vendors to ensure transformation initiatives translate into measurable business outcomes, including growth in APE, agent activation, and operational efficiency.

Main Responsibilities

Drive initiatives to grow Agency APE and improve agent productivity.

Lead and implement agency transformation projects and strategic initiatives.

Enhance agency operating models, processes, and business effectiveness.

Collaborate with Agency, Product, Operations, IT, Finance, Compliance, and Marketing teams to support business objectives.

Monitor project progress and business performance to ensure successful delivery of key initiatives.

Support change management and the adoption of new tools, processes, and business practices

Main Requirements

University graduate

Minimum 7 years of insurance industry experience

Strong project management and stakeholder management skills

Good business acumen, analytical thinking, and problem-solving abilities.

Self-motivated with the ability to manage multiple priorities in a fast-paced environment.

Generali is one of the largest global insurance and asset management providers. Established in 1831, it is present in 50 countries in the world, with a total

premium income of more than € 75.8 billion in 2021. With nearly 75,000 employees serving 67 million customers, the Group has a leading position in Europe and a growing presence in Asia and Latin America. Generali’s ambition is to be the life-time partner to

its customers, offering innovative and personalized solutions thanks to an unmatched distribution network.

At Generali, diversity and inclusion are a critical part of our cultural transformation. We are committed to promoting a culture of inclusion that celebrates people's singularity and diversity

with particular attention to disabilities, culture, and gender. Leveraging diversity to create long-term value: this is Generali. It is our differences that make the difference!