Senior Executive, Multinational Programs

Assicurazioni Generali Societa Per Azioni; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Assicurazioni Generali Societa Per Azioni seeks a Senior Executive to coordinate multinational programs from onboarding to renewal, supporting policy issuance and fronting arrangements. You will maintain records, ensure timely system updates, and liaise with global partners to meet service and regulatory requirements.

The role also provides underwriting and administrative support to Property Underwriters, assists with policy documentation and renewal planning, and drives data quality and process

Qualifications

• Bachelor’s degree or Diploma holder / professional qualification in Insurance.
• Minimum 7 years of relevant experience in general insurance; 5 years in multinational programs / producing property LOB preferred.
• Solid experience in underwriting process or underwriting services.
• Experience leading large cross-border accounts for multiple clients preferred.
• Strong customer service mindset with excellent interpersonal skills.
• Good communication and stakeholder management skills.
• Sound understanding of multinational insurance programs.
• Detail-oriented with strong analytical abilities.
• Proactive, adaptable, and able to work in a dynamic environment.
• Proficient in Microsoft Office and comfortable learning new systems.
• Good command of written and spoken English; Cantonese is an advantage.

Responsibilities

• Coordinate and manage multinational program servicing activities from onboarding through renewal.
• Support the issuance and servicing of multinational policies and fronting arrangements.
• Maintain accurate program records and ensure timely system updates.
• Liaise with global network partners to ensure service delivery and regulatory compliance.

Skills

Underwriting

Client service

Stakeholder management

Data quality

Microsoft Office

Education

Bachelor’s degree in Insurance

Diploma in Insurance

Professional qualification in Insurance

Tools

Microsoft Office

Job description

Senior Executive, Multinational Programs

Coordinate and manage multinational program servicing activities from onboarding through renewal.

Support the issuance and servicing of multinational policies and fronting arrangements.

Maintain accurate program records and ensure timely system updates.

Liaise with global network partners to ensure service delivery and compliance with local requirements.

Underwriting & Operational Support

Provide high-quality underwriting and administrative support to Property Underwriters.

Assist with policy preparation, documentation, cover notes, certificates, and invoicing activities.

Support renewal planning and onboarding of new multinational clients.

Monitor outstanding actions and ensure service delivery timelines are achieved.

Broker & Client Service

Deliver professional support to brokers and clients regarding policy status, documentation, and service requests.

Build and maintain strong working relationships with brokers, clients, fronting partners, reinsurers, and internal stakeholders.

Resolve operational issues proactively and support client retention efforts.

Data Quality & Process Improvement

Ensure the accuracy, consistency, and integrity of account and policy information.

Prepare standard insurance documentation and reports.

Identify opportunities to improve operational efficiency and customer experience.

Contribute to continuous improvement initiatives and best-practice sharing across the team.

Compliance & Governance

Maintain compliance with regulatory requirements and company policies.

Support risk management activities and escal ... potential issues appropriately.

Key Requirements

Bachelor’s degree or Diploma holder / holder of professional qualification in Insurance

Minimum 7 years of relevant experience in general insurance; 5 years’ experience in multinational programs / producing property LOB is preferred

Solid experience in underwriting process or underwriting services

Experience in leading on large cross-border accounts for multiple clients is preferred

Strong customer service mindset with excellent interpersonal skills.

Good communication and stakeholder management skills.

Sound understanding of multinational insurance programs.

Detail-oriented with strong analytical abilities.

Proactive, adaptable, and able to work effectively in a dynamic environment.

Proficient in Microsoft Office applications and comfortable learning new systems.

Good command of written and spoken English; Cantonese is an advantage.

Generali is one of the largest global insurance and asset management providers. Established in 1831, it is present in 50 countries in the world, with a total

premium income of more than € 75.8 billion in 2021. With nearly 75,000 employees serving 67 million customers, the Group has a leading position in Europe and a growing presence in Asia and Latin America. Generali’s ambition is to be the life-time partner to

its customers, offering innovative and personalized solutions thanks to an unmatched distribution network.

At Generali, diversity and inclusion are a critical part of our cultural transformation. We are committed to promoting a culture of inclusion that celebrates people's singularity and diversity

with particular attention to disabilities, culture, and gender. Leveraging diversity to create long-term value: this is Generali. It is our differences that make the difference!

Generali is one of the largest global insurance and asset management providers. Established in 1831, it is present in 50 countries in the world, with a total

premium income of more than € 75.8 billion in 2021. With nearly 75,000 employees serving 67 million customers, the Group has a leading position in Europe and a growing presence in Asia and Latin America. Generali’s ambition is to be the life-time partner to

its customers, offering innovative and personalized solutions thanks to an unmatched distribution network.

At Generali, diversity and inclusion are a critical part of our cultural transformation. We are committed to promoting a culture of inclusion that celebrates people's singularity and diversity

with particular attention to disabilities, culture, and gender. Leveraging diversity to create long-term value: this is Generali. It is our differences that make the difference!