Assistant Manager, Agency Training

Generali Life (Hong Kong) Limited; Hong Kong; Sur place; HKD 420 000 - 620 000; Plein temps

Résumé du poste

Generali Life (Hong Kong) Limited is seeking an Assistant Manager, Agency Training to design, deliver, and continually enhance training for both new and experienced insurance agents. You will build curricula, leverage digital tools, and align content with regulatory requirements to drive agency performance.

Candidates should have a university degree, at least four years of agency training experience (including IIQE and New Agent Training), strong Microsoft Office skills, and fluency in English

Qualifications

• University degree.
• Min 4 years of relevant agency training experience (including IIQE and New Agent Training).
• Proficiency in Word, Excel and PowerPoint.
• Good command of spoken and written English and Chinese, including Mandarin.

Responsabilités

• Design and deliver the training curriculum for new agents and experienced agents with materials to meet business goals
• Deliver weekly sharing to agents and respond to agents' enquiries on a timely basis
• Keep the training content and training methodologies updated to maintain high quality of training for sales channels
• Provide support on training administration and track training effectiveness
• Assist team head to develop digital training materials (E-learning, video shooting etc) and training related projects
• Support ad-hoc projects as assigned

Connaissances

PC proficiency

English language

Chinese language

Formation

University degree

Outils

Word

Excel

PowerPoint

Description du poste

The Assistant Manager, Agency Training is responsible for driving agency performance and professional development through the design, delivery, and continuous enhancement of training programs for both new and experienced insurance agents in B2B2C. The role aims to equip agents with the knowledge, skills, and regulatory competencies required to achieve business objectives, while ensuring training content remains relevant, engaging, and aligned with evolving market needs. By leveraging both traditional and digital learning solutions, the position supports agent productivity, training effectiveness, and the overall growth and success of the agency sales force.

Key responsibilities

Design and deliver the training curriculum for new agents and experienced agents with materials to meet business goals

Deliver weekly sharing to agents and respond to agents' enquiries on a timely basis

Keep the training content and training methodologies updated to maintain high quality of training for sales channels

Provide support on training administration and track training effectiveness

Assist team head to develop digital training materials (E-learning, video shooting etc) and training related projects

Support ad-hoc projects as assigned

About you

University degree

Minimum 4 years of relevant agency training experience (including IIQE and New Agent Training)

Proficiency in PC applications such as Word, Excel and PowerPoint

Good command of spoken and written English and Chinese, including Mandarin

• Which of the following statements best describes your right to work in Hong Kong?
• How many years' experience do you have as an Assistant Manager?
• What is your highest level of education?

Generali is one of the largest global insurance and asset management providers. Established in 1831, it is present in 50 countries in the world, with a total premium income of more than € 75.8 billion in 2021. With nearly 75,000 employees serving 67 million customers, the Group has a leading position in Europe and a growing presence in Asia and Latin America. Generali’s ambition is to be the life-time partner to its customers, offering innovative and personalized solutions thanks to an unmatched distribution network.

At Generali, diversity and inclusion are a critical part of our cultural transformation. We are committed to promoting a culture of inclusion that celebrates people's singularity and diversity with particular attention to disabilities, culture, and gender. Leveraging diversity to create long-term value: this is Generali. It is our differences that make the difference!

Generali is one of the largest global insurance and asset management providers. Established in 1831, it is present in 50 countries in the world, with a total premium income of more than € 75.8 billion in 2021. With nearly 75,000 employees serving 67 million customers, the Group has a leading position in Europe and a growing presence in Asia and Latin America. Generali’s ambition is to be the life-time partner to its customers, offering innovative and personalized solutions thanks to an unmatched distribution network.

At Generali, diversity and inclusion are a critical part of our cultural transformation. We are committed to promoting a culture of inclusion that celebrates people's singularity and diversity with particular attention to disabilities, culture, and gender. Leveraging diversity to create long-term value: this is Generali. It is our differences that make the difference!