Admissions Officer

Outliners Group; Hong Kong; Presencial; HKD 167 000 - 257 000; Tempo integral

Resumo da oferta

Outliners Group in Hong Kong is seeking an administrative assistant to support back-office operations. You will greet clients, manage calls and emails, and ensure timely communication across teams.

You will coordinate scheduling between students, parents and counselors, handle bookings and room allocations, and prepare session notes for families. Fresh graduates welcome; Saturday work required; immediate availability preferred.

Qualificações

• Excellent English, Cantonese and Mandarin beneficial.
• Punctual with a positive service attitude.
• Self-motivated, independent and a team player.

Responsabilidades

• Provide comprehensive administrative support to the back office.
• Serve as the first point of contact, greeting clients and managing calls/emails.
• Coordinate meetings among students, parents and counselors; send reminders.
• Manage client scheduling, bookings, cancellations and room allocations.
• Prepare and maintain accurate session notes for assigned families.
• Liaise between internal teams and external parties for coordination.
• Assist in preparing client-facing documents and proposals.
• Support company events and perform ad-hoc duties.

Conhecimentos

Communication skills

Customer service

Team collaboration

Formação académica

Bachelor's degree

Ferramentas

MS Office

Google Workspace

Chinese word processing

Descrição da oferta de emprego

Provide comprehensive administrative support to the back office.

Serve as the first point of contact for the office, professionally greeting clients and guests, and managing calls, emails, and messages promptly.

Facilitate communication between students, parents, and counselors by scheduling meetings, sending task reminders, and tracking deadlines.

Manage client scheduling, including handling booking, cancellation, and rescheduling requests, and organizing daily room allocations as needed.

Provide clients clear guidance and support to ensure timely completion of assigned tasks.

Prepare and maintain accurate session notes for assigned student families.

Act as a liaison between internal teams and external parties to ensure effective coordination.

Assist in the preparation and administration of client-facing documents, proposals, and related paperwork.

Provide support for company events and perform other ad-hoc duties as assigned.

Requirements:

Degree holder in any discipline

Good command of English, Cantonese and Mandarin

Punctual, pleasant personality with a positive service attitude

Self-motivated, independent and a good team player

Proficient inMS Office Suits, Google Workspace and Chinese word processing

5-day work per week, available to work on Saturday

Immediate availability is preferred

Fresh graduates are welcome to apply