Administrative Executive & Customer Service Specialist

R-PAC ACCESSORIES (SINGAPORE) PTE LTD; Hong Kong; On-site; HKD 172,000 - 248,000; Full time

Job summary

R-PAC Accessories (Singapore) Pte Ltd is seeking an Administrative Executive cum Customer Service to join the team on a full-time basis. Based in the Ang Mo Kio North-East Region, you will support senior staff, manage calendars, handle correspondence and maintain orderly office operations.

You will coordinate purchases, process invoices and expense reports, assist with data entry, and provide reception support while upholding confidentiality and professional standards in a dynamic environment.

Qualifications

• Proven experience as an Administrative Assistant or in a similar administrative support role within a professional office environment.
• Strong organisational and time-management skills with the ability to prioritise multiple tasks effectively.
• Excellent communication skills, both written and verbal, with attention to detail and accuracy.
• Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Outlook.
• Demonstrated ability to work independently as well as collaboratively within a team setting.
• Professional demeanour and discretion in handling confidential and sensitive information.
• Flexibility and adaptability in responding to changing priorities and business needs.
• A proactive approach to problem-solving with a strong customer service orientation.

Responsibilities

• Managing and organising office documentation, records and filing systems to ensure information is readily accessible and properly maintained.
• Providing comprehensive administrative support to senior staff members, including scheduling meetings, managing calendars and coordinating appointments.
• Handling incoming and outgoing correspondence, both written and electronic, ensuring timely and accurate communication.
• Processing and maintaining expense reports, invoices and other financial documentation in accordance with company procedures.
• Coordinating office supplies and equipment requirements, ensuring stocks are maintained at appropriate levels.
• Assisting with data entry and database management, maintaining accuracy and confidentiality of sensitive information.
• Performing general administrative duties including reception support, telephone management and visitor coordination.
• Liaising with internal departments and external vendors to facilitate smooth office operations.

Skills

Administrative support

Organisational skills

Time management

Communication skills

Microsoft Office

Team player

Discretion

Problem solving

Adaptability

Job description

R-PAC Accessories (Singapore) Pte Ltd is seeking an Administrative Executive cum Customer Service to join the team on a full-time basis. Based in the Ang Mo Kio North-East Region, you will support senior staff, manage calendars, handle correspondence and maintain orderly office operations.

You will coordinate purchases, process invoices and expense reports, assist with data entry, and provide reception support while upholding confidentiality and professional standards in a dynamic environment.