Account Manager

Shepherd Communications Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Benefits offered by this job

Big brand clients

Birthday leave

Marriage leave

Bank holidays

Monthly bonus

Meal allowance

Transport allowance

Promotion opportunities

Job summary

Shepherd Communications Limited is seeking an experienced Account Manager to oversee end‑to‑end delivery for major clients. You will translate briefs for internal teams, drive strategy and post‑campaign analysis, and act as the main client liaison to cultivate growth.

Applicants should have 4+ years in agency account servicing, excellent stakeholder communication, and a strong understanding of AI trends and cross‑regional narratives.

Qualifications

• Bachelor’s degree required in communications, PR, advertising, or marketing.
• 4+ years in account servicing at an ad, media or digital agency.
• Strong communication with senior stakeholders and cross‑functional teams.
• Knowledge of AI market trends and China‑to‑global narratives.

Responsibilities

• Oversee end‑to‑end delivery of integrated campaigns for key clients.
• Translate client briefs into internal task briefs and coordinate strategy, execution & analysis.
• Serve as primary contact for client stakeholders and grow account opportunities.
• Coordinate with third‑party vendors on quotations, schedules & deliverables.
• Mentor junior team members to uplift client servicing standards.

Skills

Account servicing

Client relationships

Stakeholder management

AI market trends

Data storytelling

LinkedIn ads

Meta Ads

Instagram

YouTube

Google Analytics

SEO knowledge

Education

Bachelor’s Degree in Communications, PR, Advertising, Marketing

Job description

Manage and oversee end‑to‑end delivery of integrated campaigns for key clients, ensuring objectives, timelines, and quality standards are met.

Translate client briefs into clear internal task briefs, collaborating closely with various internal parties on strategy, execution, and post‑campaign analysis.

Act as the primary contact for client stakeholders, building strong relationships and identifying opportunities for account growth.

Coordinate with third‑party vendors on quotations, schedules and deliverables to ensure smooth campaign implementation.

Provide guidance and informal mentoring to junior team members to uplift the overall standard of client servicing.

What you need for this position:

A Bachelor’s Degree in Communications, PR, Advertising, Marketing or other related discipline.

At least 4 years’ experience in account servicing within an advertising, media or digital agency environment, with a strong track record in client satisfaction and account growth.

Strong communication skills with the ability to manage senior stakeholders and collaborate effectively with cross‑functional internal teams.

Deep understanding of AI market trends, competitive landscapes, and China-to-global narrative translation.

Data‑savvy storyteller with exceptional presentation skills.

Hands‑on experieince in LinkedIn, Meta Ads, Instagram, YouTube and Google Analytics.

Knowledge of SEO and GEO is an advantage.

What we offer:

• Wide array of big brand clients to work with
• Generous holidays besides annual leave, including birthday leave and marriage leave, besides Annual Leave
• Bank holidays
• Monthly bonus
• Overtime meal and transportation allowance
• Great promotion opportunities

Attractive salary & 5-day work per week.

All personal data collected will be kept confidential and used for recruitment purpose only.