Data Center Operator - 24/7 Ops & Incident Response

LPS; Hong Kong; On-site; HKD 260,000 - 340,000; Full time

Job summary

Lenovo in Hong Kong is seeking a dedicated Data Center Operations professional to oversee data center infrastructure, coordinate preventive maintenance, and act as the first escalation point for incidents.

You will manage access control, environmental patrols, helpdesk support, and inventory, while preparing operational reports and working a 24/7 shift. A higher qualification and relevant experience are required.

Qualifications

• Higher Diploma or above in a relevant discipline.
• Minimum 5 years of experience in data center operations.
• Willingness to work on a 24/7 shift rotation.

Responsibilities

• Oversee data center infrastructure including power, cooling, and fire suppression systems.
• Act as the first point of escalation for incidents and coordinate responses.
• Manage visitor access and equipment movement following security protocols.
• Perform routine environmental patrols to maintain safe operating conditions.
• Provide timely helpdesk support and troubleshoot user inquiries.
• Assist with inventory checks, site maintenance, and preparation of operational reports.

Skills

Customer oriented

Interpersonal skills

Team player

Fast learner

Ability to work under pressure

Education

Higher Diploma or above in a relevant discipline

Job description

Lenovo in Hong Kong is seeking a dedicated Data Center Operations professional to oversee data center infrastructure, coordinate preventive maintenance, and act as the first escalation point for incidents.

You will manage access control, environmental patrols, helpdesk support, and inventory, while preparing operational reports and working a 24/7 shift. A higher qualification and relevant experience are required.