Waiter jobs in United Kingdom

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar. We bring the thrill of a British clay target shooting weekend to the heart of the city, offering a unique, safe, and fun experience for everyone.

Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests, running a section of our gaming pegs and controlling the guests' entire journey for multiple groups throughout the operation. Prior hosting and serving experience is highly valued.

• Introduce the game, set guests up on the system and get them started.
• Show guests how to use our Food & Beverage kiosks and assist with placing orders.
• Ensure guests experience the 12 steps of service, covering every stage of their experience.
• Manage bookings, coordinate with bar and kitchen to ensure timely delivery of food and beverages to all tables in your section.
• Deliver the full 12 steps of the game and Food & Beverage service while running a section of gaming pegs.
• Support the events team with group reservations and help run corporate events.
• Handle face‑to‑face customer enquiries, as well as telephone and email queries in a polite, professional manner.
• Flex your skills across multiple front‑of‑house roles as required.
• Develop rapport with guests throughout their experience, ensuring they leave with a smile and are eager for their next visit.
• Contribute to enhancing the guest experience by giving hints, tips, and recommendations, driving competitive spirit and engagement.

• Host or hospitality reception / bookings management experience preferred.
• Previous food and beverage service experience in a restaurant or bar.
• Passionate about hospitality and creating amazing experiences.
• Excellent written and verbal communication skills and a keen eye for detail.
• Ability to build lasting relationships with colleagues and clients.
• Honest with strong moral principles, take initiative, solve problems calmly and work well under pressure.
• Enjoy interacting with people and engaging with food and beverage.

• Competitive base salary of £12.50 per hour plus weekly Tronc service charge distribution.
• Holiday: 32 working days’ holiday pro rata each year (up to 36 days with length of service).
• Clue Discounts: 50% off during off‑peak periods, 25% during peak periods for you, friends, and family.
• Paid breaks and a Health Care Cash Plan (up to £995 for reclaimable appointments & treatments). Virtual GP access.
• Career growth with Clayers Academy, globally recognised qualifications, and a non‑contributory pension scheme (3% from us, 5% from you).
• Paid parental leave, employee assistance, volunteer day, birthday gift.
• Recognition & incentives through our Shooting Stars programme and hospitality rewards.
• Free meals for colleagues working operational shifts.
• Certified Great Place to Work – a commitment to an outstanding work environment.

Experience: Required
Employment: Full‑time
Salary: £14.5 – £17.5 hourly (service is uncapped, so there is no max earnings.)

Clays is a growing brand offering first‑class hospitality skills, top‑notch training at our Clayers Academy, and a proud name as one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024.