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After-Sales Care Coordinator (Hybrid)
Cityscape Recruitment
Guildford
Híbrido
GBP 28.000 - 34.000
Tempo integral
Há 8 dias

Resumo da oferta

A leading housebuilder based in Guildford is seeking a Customer Care Coordinator to be the first point of contact for homeowners post-completion. Your role involves managing customer care queries, liaising with site teams and contractors, and ensuring timely resolutions. The ideal candidate will have previous experience in a similar role and possess excellent communication skills. This position offers a competitive salary up to £34k plus bonus and benefits, with a hybrid working model.

Serviços

Bonus
Additional company benefits

Qualificações

  • Previous experience in a customer care or coordination role with a developer.
  • Strong organisational and administrative skills.
  • Excellent written and verbal communication.

Responsabilidades

  • Log, track, and manage customer care queries and defects via CRM systems.
  • Liaise with homeowners, contractors, and internal teams.
  • Provide timely updates to customers.

Conhecimentos

Organisational skills
Verbal communication
Written communication
CRM systems experience
Solutions-focused approach
Descrição da oferta de emprego
A leading housebuilder based in Guildford is seeking a Customer Care Coordinator to be the first point of contact for homeowners post-completion. Your role involves managing customer care queries, liaising with site teams and contractors, and ensuring timely resolutions. The ideal candidate will have previous experience in a similar role and possess excellent communication skills. This position offers a competitive salary up to £34k plus bonus and benefits, with a hybrid working model.

* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.