Service Manager jobs in United States
Hospitality Team Leader – Boreham, England
Holroyd Howe
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Hospitality Team Leader – Boreham, England
Job summary
A high-end hospitality and catering service provider is seeking a Hospitality Team Leader in Boreham, England. The role involves overseeing hospitality operations, ensuring outstanding guest experiences, and working with a dedicated team. Candidates should have excellent communication and customer service skills, with flexibility to work nights and weekends. This full-time position offers a starting rate of £12.60 per hour.
Qualifications
- Flexibility to work 8-hour shifts, including nights and weekends.
- Experience in meetings, events and hospitality – desirable but not essential.
- Lead by example, always acting in a professional manner.
Responsibilities
- Plan, organise and deliver successful operations for all meetings.
- Liaise with the kitchen and school events team to ensure food and service provision aligns with standards.
- Ensure compliance with in-house accounting policies and monitor food and beverage control.
Skills
Hospitality Team Leader – Boreham, England
Holroyd Howe is seeking a passionate and dedicated Hospitality Team Leader to join our dynamic team at New Hall School.
About the Role: As a Hospitality Team Leader, you will collaborate closely with the Hospitality Supervisor and Hospitality Manager to oversee all aspects of hospitality and events from start to finish. Your role will be pivotal in delivering outstanding guest experiences, ensuring smooth operations, and maintaining high standards in hospitality and events.
- A team player with a valid driver’s license and excellent customer service skills.
- Flexibility to work 8-hour shifts, including nights and weekends, on a 5 out of 7 day schedule.
- Be part of a prestigious event calendar at New Hall School, a Catholic independent boarding and day school for girls and boys aged 1-19 in Essex, England.
- Work with Holroyd Howe, a company proud to provide high-end hospitality and catering services.
Holroyd Howe is seeking a passionate and dedicated Hospitality Team Leader to join our dynamic hospitality and events team, ensuring the delivery of exceptional food and beverage operations.
Job Type: Full Time – 8 Hours
Hourly Rate: £12.60 per hour (starting rate)
- Plan, organise and deliver successful operations for all meetings.
- Liaise with the kitchen and school events team to ensure food and service provision aligns with Holroyd Howe standards.
- Adhere to all legislative and government guidelines, including The Food Safety Act, Health and Safety at Work Act, and COSHH regulations.
- Handle customer complaints effectively and courteously, referring to the line manager when necessary.
- Conduct regular checks on business operations, equipment, training academy, maintenance, housekeeping, and other health and safety issues.
- Ensure compliance with in-house accounting policies and monitor food and beverage control, including performing stock takes and ordering.
- Excellent food & beverage knowledge
- Experience in meetings, events and hospitality – desirable but not essential
- Lead by example, always acting in a professional manner
- Excellent communication skills
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Strong presentation skills
- Excellent customer service skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.