puestos de Service Delivery en Gran Bretaña

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Job Description Summary

Job Description

JOB TITLE: Business Growth Manager

SALARY: £39,825-£44,250

LOCATIONS: Manchester, Leeds, Birmingham, Bristol, Edinburgh or Glasgow

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week or 40% of your time at one of our office sites

About This Opportunity

Join Lloyds Banking Group as a Business Growth Manager and be part of our dynamic Broker Growth team, established in September 2024 to enhance and expand broker relationships within the Invoice Finance division. Our team, consisting of five Business Growth Directors and two Business Growth Managers, is dedicated to setting new standards of excellence in the industry. As a Business Growth Manager, you'll work on a hybrid basis, collaborating remotely with brokers to design and implement tailored invoice finance solutions, making a positive impact on clients, businesses, and communities.

At Lloyds Banking Group, we pride ourselves on our values-led culture, emphasising inclusivity, diversity, and personal development. We offer support for relevant qualifications and foster an environment where you can thrive both personally and professionally. Our vision is to be the leading partner for brokers, trusted to implement bespoke Invoice Finance solutions for clients. If you're passionate about the broker community and committed to delivering exceptional service, we invite you to join our team.

Key Responsibilities

• Develop and maintain strong broker relationships to support their clients with tailored invoice finance solutions, keeping brokers informed throughout the entire application journey.

• Play a pivotal role in managing our relationship with national brokers, who provide a significant volume of referrals, demonstrating our commitment to their success.

• Acknowledge lead receipt quickly, load leads promptly and make initial contact with clients swiftly.

• Implement facilities up to £300,000 in total lend. For facility requirements exceeding £300,000, conduct a warm handover to the Business Growth Director.

• Manage the end-to-end client application and onboarding journey, conducting warm handovers to your Client Management peers once your clients are successfully onboarded.

• Thrive in a dynamic and fast-paced environment, ensuring quick transaction times and efficient service delivery.

Why Lloyds Banking Group?

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too!

What You'll Need

• Proven sales experience in financial services.

• Basic understanding of financial analysis and collateral risk assessment, with potential for further development.

• Experience communicating and working with business owners and management teams.

• The Invoice Finance and ABL Foundation qualification from UK Finance. If you don't already have this, you'll need to work towards it, supported by funding from Lloyds Banking Group.

• Successful track record in providing invoice finance facilities would be advantageous.

• Excellent verbal and written communication skills.

• Strong stakeholder engagement and relationship-building abilities.

About Working For Us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As a Disability Confident Leader, we guarantee interviews for applicants with disabilities who meet the minimum criteria through our Disability Confident Scheme (DCS). We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. We also provide reasonable adjustments throughout the recruitment process. If you need an adjustment, just let us know!

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 28 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.