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Retail Operations Manager
Job summary
A prominent retail organization in the UK is seeking a skilled Regional Operations Manager to oversee a critical 100-store region. This role demands a proven retail leader with expertise in managing operational execution and commercial performance. Candidates should have a track record of driving P&L improvements and leading large teams effectively. Strong communication and strategic thinking skills are essential. Willingness to travel extensively is required for this role.
Qualifications
- Proven experience managing 50-100+ stores in a retail environment.
- Track record of delivering improvements in P&L.
- Excellent communication and coaching abilities.
Responsibilities
- Lead Store Managers to meet KPIs and operational standards.
- Maximize revenue and control costs across regions.
- Ensure compliance with operational policies and brand standards.
- Identify performance gaps and implement corrective measures.
- Execute business initiatives and lead change effectively.
- Build a high-performance culture and talent pipelines.
Skills
We are hiring an exceptional Regional Operations Manager to take ownership of a high-profile 100-store retail region. This is a critical leadership role for a results-driven operator who can elevate standards, accelerate commercial performance and lead large teams with impact.
You will be accountable for delivering outstanding operational execution and commercial results across your region. Leading through Store Managers, you will set clear expectations, drive compliance, strengthen customer experience and ensure consistent delivery of the brand proposition.
- Lead and develop Store Managers to deliver against KPIs, commercial targets and operational standards
- Drive regional P&L performance, maximising revenue and controlling cost lines
- Ensure full compliance with operational policies, processes and brand standards
- Use data to assess performance, identify gaps and implement decisive corrective actions
- Execute business initiatives at pace, ensuring seamless rollout across all stores
- Build capability, talent pipelines and a high-performance culture
- Act as a strong link between stores and central functions, ensuring clarity and alignment
- Proven multi-site retail leadership experience, ideally overseeing 50-100+ stores
- Strong commercial mindset with a track record of delivering P&L improvements
- Confident, influential leader with excellent communication and coaching skills
- Highly organised, resilient and able to operate at pace in a demanding environment
- Strategic thinker who remains hands-on and execution-focused
- Full UK driving licence and willingness to travel extensively
If you are a high-calibre retail operator ready to step into a major regional leadership role, we want to speak with you
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.