Luxury Head of Retail

Fashion & Retail Personnel; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading luxury fashion retailer is seeking an experienced Head of Retail to lead UK retail operations and support international expansion. The role involves overseeing multiple stores and ensuring high-quality service while driving team performance. Ideal candidates will have extensive luxury retail experience and proven leadership skills. This position offers a competitive salary, a bonus structure, and various employee benefits.

Benefits

Annual salary reviews

Variable bonus

Uniform allowance: £4,000 per year

50% staff discount

25 days holiday plus bank holidays

Statutory pension

Qualifications

• Extensive experience in luxury retail, ideally with menswear.
• Operating at Head of Retail or Retail Director level.
• Proven success in leading multi-site operations.

Responsibilities

• Lead UK retail operations for a luxury brand.
• Oversee multiple London stores and international openings.
• Develop retail teams to achieve ambitious targets.

Skills

Luxury retail experience

Team leadership

Organisational efficiency

People management

Target-driven

Job description

We are seeking an experienced Head of Retail to lead UK retail operations for a renowned British luxury menswear and womenswear brand, while also playing a key role in international expansion.

Key Responsibilities

• Report directly to the CEO and sit on the senior leadership team.
• Oversee operations across 8–9 London stores, Cheshire Oaks, and Edinburgh, while supporting international store openings (Paris, Germany, Tokyo, US).
• Deliver excellence programmes and drive best‑in‑class retail standards.
• Lead, train, and develop retail teams to achieve ambitious targets.
• Drive organisational efficiency and ensure responsive, high‑quality service.

Key Requirements

• Extensive experience in luxury retail, ideally with a strong menswear background (broader luxury retail considered).
• Currently operating at Head of Retail or Retail Director level.
• Proven success in leading multi‑site retail operations and managing new store openings.
• Exceptional leadership, people management, and team development skills.
• Highly organised, target‑driven, and energetic.
• Warm, approachable, and able to foster a positive team culture.
• Experience with luxury menswear brands is preferred.
• Strong UK retail experience; European/global exposure a plus.

Package & Benefits

• Annual salary reviews and variable bonus (based on company and personal performance)
• Uniform allowance: £2,000 per season (£4,000 per year)
• 50% staff discount
• 25 days holiday plus bank holidays
• Statutory pension