South Central Ambulance Service NHS Foundation Trust
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ITEC Skills & Employment
A UK emergency service provider is seeking a part-time NHS 111 Health Advisor in Milton Keynes. In this role, you will manage incoming calls, providing crucial support during medical emergencies with a competitive hourly rate of £12.79. Candidates should have customer service experience and are expected to handle a variety of medical situations calmly. You will receive comprehensive training and benefits, including a robust NHS pension plan.
Go back South Central Ambulance Service NHS Foundation Trust
The closing date is 26 October 2025
Join a fast-paced, dynamic, and ever-evolving service where every day brings a new challenge and a chance to make a real difference.
Ask yourself:
At NHS 111, you'll handle a wide variety of calls -- no two nights are ever the same. This role requires emotional resilience and the ability to manage the pressures that come with supporting people in often stressful or distressing situations. Please think carefully about the demands of this role before applying.
Apply today to secure your spot and start your journey with us!
Please note, staff affected by the internal corporate review may be considered ahead of other applicants, depending on their at risk status (please see Organisational Change Procedure and Redeployment.
Why work for SCAS?
*We offer a competitive hourly rate of £12.79 per hour. Candidates will also receive the following unsocial allowances*
All day Saturday (midnight to midnight) as well as any weekday after 8pm and before 6am - Time plus 35% (Currently £17.26 per hour)
All day Sunday and public holidays (midnight to midnight) - Time plus 69% (Currently £21.61 per hour)
Benefits we offer:
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
Qualifications and Training
Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
For safeguarding reasons this role is only open to people aged over 18 years of age
NHS Pathways Trained
Knowledge and Experience
Experience in a customer/patient services environment, dealing with the members of the general public
Experience of using a computerised system
Experience of using a telephone as a regular means of communication in a work environment
Experience in a call centre environment
Geographical knowledge of the operational area
Experience of working rotating shifts
Previous experience of working in the voluntary or health sector
Previous experience of patient care
Knowledge of first aid and/or anatomy
For full information on the role and essential and desirable criteria, please see the links to Job Description and Person Specification to the right of the advert.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at ccc.recruitment@scas.nhs.uk
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
South Central Ambulance Service NHS Foundation Trust
£24,937 to £26,598 a yearPro rata, per annum
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.