Manager Communications jobs in United States

Job summary

A major retail company in the United Kingdom is seeking motivated individuals for the Pro Customer Service/Sales Team. This role involves delivering exceptional experiences to professional customers, driving sales, and ensuring project success through effective product recommendations and tailored support. Candidates should possess strong communication skills and an ability to collaborate with team members to maintain organizational standards. This position offers a dynamic environment where teamwork is essential for achieving sales goals and resolving customer needs.

Qualifications

• Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Responsibilities

• Support every stage of the Pro customer journey, including order fulfillment and tailored delivery solutions.
• Build and maintain professional relationships with Pro customers and drive sales.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk, load materials, manage deliveries, or offer specialized product knowledge.
• Collaborate to maintain a clean, organized, and safe environment.
• Monitor inventory and execute sales initiatives to upholding customer service standards.