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TRS Consulting
Customer Service Advisor (28k - Newry)
Job summary
A respected trade-sector company is seeking a Customer Service Advisor to join their Newry office. This full-time, permanent role involves being the first point of contact for customers and supporting operational tasks. The ideal candidate will have a background in customer service or retail, excellent communication skills, and a proactive approach. The position offers a salary of £28,000 along with comprehensive benefits and opportunities for career growth.
Benefits
Qualifications
- Background in a customer service, retail, or trade counter role.
- Experience with telephone-based queries is highly desirable.
- Strong organizational skills with a sharp eye for detail.
Responsibilities
- Act as the first point of contact for customers.
- Address customer questions and resolve concerns efficiently.
- Support operational tasks in the warehouse.
Skills
VANRATH are excited to be working with a respected trade-sector company to recruit a Customer Service Advisor.
This opportunity is based at the company's Newry office and is a Monday to Friday role.
It is a full-time, permanent position with a business recognised for its stability and strong track record in the market.
£28,000 annual salary
Comprehensive benefits package
Supportive and modern working environment
Attractive holiday entitlement
Genuine opportunities for progression and career growth
Act as the first point of contact for customers, providing professional service at the trade desk and across phone, email, and online platforms.
Address customer questions and resolve any concerns efficiently, ensuring satisfaction and repeat business.
Support operational tasks within the warehouse, including order fulfilment, stock management, and processing deliveries.
Background in a customer service, retail, or trade counter role.
Experience dealing with telephone-based queries is highly desirable.
Excellent communication and interpersonal skills.
Friendly, motivated, and proactive approach to work.
Strong organisational skills with a sharp eye for detail.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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