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Senior Support Engineer: Cloud & On-Prem (Remote & Flexible)
Job summary
A leading software solutions provider in the UK is seeking a Senior Support Engineer responsible for managing complex technical issues in their SaaS platform while mentoring junior engineers. The ideal candidate should have over 5 years of experience in software support, showcasing strong diagnostic skills and technical knowledge. This position offers the flexibility of remote work and flexible hours in an engaging work environment.
Benefits
Qualifications
- Over 5 years of experience in software support.
- Experience managing complex technical issues in a SaaS platform.
Responsibilities
- Manage complex technical issues in the SaaS platform.
- Mentor junior engineers.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.