Jobs in Gateshead, United States

Customer Contracts Coordinator / Sales Administrator - required by the UK office of this award-winning, global IT / technology company. Working in a highly dedicated and very collaborative Contracts team (4 staff), as part of a wider sales department, this is very much a long-term career opportunity; one that will keep you busy in a role focusing on client Contracts - covering both detailed administration work and direct customer contact.

• Direct contact with 2000 UK business clients (multiple daily customer conversations)
• Creating new contracts (for software subscriptions, hardware orders, service renewals), amending existing ones, cancellations
• Working closely with Credit Control and Customer Support to resolve contract queries
• Contract renewal support
• Managing the sales order process, working closely with the Sales and Installation teams

• Prior experience in this field, ideally working for a Technology company, supplying a combination of hardware systems and software contracts/subscriptions; familiar with maintenance / support / service contracts.
• Excellent customer-facing skills (it s not a sales role but does involve constant direct client interaction).
• A keen eye for detail
• Strong written and verbal communication skills
• Salesforce or SAP experience useful

This is a 100% remote role, with a team meet-up perhaps twice a year.

All-in-all this is a fantastic opportunity to join a busy environment, that should keep you challenged, where you can employ and develop your skills. The environment is fostering and somewhere you can build upon your skills. Many of the staff have worked for the company for many years.

Benefits cover: 25 days holiday, pension, life insurance and health-related.