Contracts Administrator

Dupen Ltd; England; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading global IT company is seeking a Customer Contracts Coordinator. This remote role involves managing client contracts, extensive client communication, and collaboration with various teams. Ideal candidates will have experience in technology and strong attention to detail. Benefits include 25 days holiday, pension, life insurance, and health-related perks.

Benefits

25 days holiday

Pension

Life insurance

Health-related benefits

Qualifications

• Prior experience in contracts administration, ideally in a technology environment.
• Excellent detail orientation and customer service skills.
• Strong written and verbal communication abilities.

Responsibilities

• Manage contracts including creation, amendment, and cancellations.
• Serve 2000 UK business clients with daily interactions.
• Collaborate with Credit Control and Customer Support on contract queries.

Skills

Customer-facing skills

Attention to detail

Strong communication skills

Tools

Salesforce

SAP

Job description

Customer Contracts Coordinator / Sales Administrator - required by the UK office of this award-winning, global IT / technology company. Working in a highly dedicated and very collaborative Contracts team (4 staff), as part of a wider sales department, this is very much a long-term career opportunity; one that will keep you busy in a role focusing on client Contracts - covering both detailed administration work and direct customer contact.

Customer Contracts Coordinator the Role:

• Direct contact with 2000 UK business clients (multiple daily customer conversations)
• Creating new contracts (for software subscriptions, hardware orders, service renewals), amending existing ones, cancellations
• Working closely with Credit Control and Customer Support to resolve contract queries
• Contract renewal support
• Managing the sales order process, working closely with the Sales and Installation teams

Customer Contracts Coordinator the Person:

• Prior experience in this field, ideally working for a Technology company, supplying a combination of hardware systems and software contracts/subscriptions; familiar with maintenance / support / service contracts.
• Excellent customer-facing skills (it s not a sales role but does involve constant direct client interaction).
• A keen eye for detail
• Strong written and verbal communication skills
• Salesforce or SAP experience useful

Location:

This is a 100% remote role, with a team meet-up perhaps twice a year.

All-in-all this is a fantastic opportunity to join a busy environment, that should keep you challenged, where you can employ and develop your skills. The environment is fostering and somewhere you can build upon your skills. Many of the staff have worked for the company for many years.

Benefits cover: 25 days holiday, pension, life insurance and health-related.