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Cambridge, United Kingdom
Other
Yes
e8a7337f51d0
4
02.05.2025
16.06.2025
Technical Solutions Engineer
The COMPANY
With over 20 years of experience, our client is a pioneer in AI-powered digital pathology software and services. They are acknowledged as global leaders in supplying this specialist software to the life sciences sector, enabling analysis and interpretation of slide images.
The ROLE
Due to an internal promotion, they now require a Technical Solutions Engineer to join their team. Working from home, the engineer will be responsible for configuring and installing the client's software for customers. Responsibilities include:
- Handling software-related requests
- Analyzing software issues and proposing solutions
- Troubleshooting software
- Identifying root causes of software problems
- Conducting software testing and installation
- Troubleshooting IT-related issues
- Managing software and database migrations
- Advising customers on hardware and software configurations and implementation
- Developing customer relationships through professional interactions
The PERSON
The ideal candidate will be an intelligent and dynamic individual eager to develop their career within this progressive organization. Requirements include:
- Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc.
- Scripting knowledge
- Comprehensive understanding of Microsoft tools and application environments
- Networking knowledge
- Strong communication, organization, problem-solving, and diagnostic skills
- Ability to showcase solutions to diverse audiences, including engineers, developers, architects, IT managers, and executives
- Ability to work independently and take ownership of projects
Salary: £42,000 starting salary
Package includes: Bonus, Pension, Income protection, etc.
Location: Remote work within the UK, with suitable living locations including Cambridge, Peterborough, Nottingham, Northampton, Leicester, Birmingham, Leeds, Sheffield, Manchester, Liverpool, Bristol, Ipswich, Coventry, Wolverhampton, Edinburgh, Glasgow, London, Newcastle.
Alternative titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer
Mana Resourcing is a specialist recruitment company supporting the Engineering, Sales, IT, and Commercial sectors.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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