offres d’emploi chez VMware à United States

You may occasionally be required to travel for business

This role can be based remotely in United Kingdom

Looking for details about our benefits? You can learn more about them by clicking HERE

"At BMC trust is not just a word - it's a way of life!"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!

You will be working as a member of the Mainframe Tech Services infrastructure support team. Our mission is to provide the IBM system Z infrastructure (hardware and software) required by the IZOT business unit R&D, Sales and Customer Support organizations. You will work in conjunction with the Mainframe Tech Services team members and with the various IZOT teams to define, configure, install, modify and make available the appropriate storage infrastructure hardware and software. This storage infrastructure will support the operations of the mainframe environment, and to be used by BMC R&D teams for their product development and testing purposes. In addition, you will be responsible for installing the software and hardware service (i.e. firmware) provided by the manufacturers.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

• Installs, tests, implements, maintains, enhances, interfaces and supports storage management products such as IBM DFSMS, IBM DFSMShsm, AMI Storage products, and infrastructure applications and/or associated products.
• Monitor and maintain installed storage capacity to insure efficient, cost-effective utilization.
• Provide for hardware and software configurations to meet R&D requirements.
• Maintain system and data backup copies to protect BMC against loss of data and maintain data integrity.
• Perform problem analysis and work with IBM & OEM vendors to resolve problems on all supported subsystems.
• Communicate effectively with R&D users and all management levels.
• Manage multiple, simultaneous tasks.
• Work with Mainframe Technical Services team to test operating system and program products to insure compatibility with vendor-supplied changes.
• Develops documentation and provides knowledge transfer to peers.
• Participating in project teams as subject matter expert, relating to the support of existing technologies and the selection and implementation of new technologies.
• Participate in vendor early ship/early support programs as needed.
• Implement new hardware and software technologies as required.
• Participate in BMC beta/early ship/early support programs whenever possible and feasible.
• Support BMC disaster recovery/business continuity programs as directed.

To ensure you’re set up for success, you will bring the following skillset & experience:

• You have 7 or more years’ experience with one or more of the following: IBM DS89xx/DS88xx, EMC and Hitachi Data Systems disk storage, IBM TS77xx and EMC DLm virtual tape subsystems, Brocade or IBM storage directors.
• You have expert knowledge of and proficiency with IBM products and utilities, such as DFSMShsm, DFSMSdss, DFSMStvs, ZFS, IBM disk and tape management utilities; prefer strong experience with BMC utilities.
• You have experience with managing a complex IBM SMS and non-SMS environment.
• You have 7+ years of systems support background, including a working knowledge of

- SMP/E to apply IBM maintenance. - TSO, CLIST, REXX and ISPF.

• You have knowledge of and proficiency with installation, configuration and maintenance processes.
• You have the ability to remain calm, cordial, and effective during the resolution of time critical system interruptions/difficulties/failures.
• You have Excellent interpersonal and communication skills.
• You have thorough problem-solving skills, a demonstrated ability to work issues to resolution, and independent work habits.
  
• You should be comfortable working in 3PM to 12 AM midnight shift

Whilst these are nice to have, our team can help you develop in the following skills:

• Cloud storage (e.g. IBM Transparent Cloud Tiering) and object storage systems, including BMC AMI Cloud (Model-9) is a plus.
• Working with z/VM mini-disks and storage is a plus.
• Familiarity with BMC AMI Storage family of products is a plus.

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.