New Job - IT Pre-Sales Specialist - London

First People Recruitment; Greater London; On-site; GBP 48,000; Full time

Job summary

A leading global IT company is looking for an IT Pre-Sales Specialist. This role involves defining customer requirements, managing project plans, and providing technical consultancy throughout the pre-sales and post-sales phases. Candidates should possess relevant certifications and experience with network and security products, demonstrating excellent time management and documentation skills. The position is based in London and offers a salary of £48,000 per annum plus travel expenses.

Qualifications

• Experience with network and security products.
• Hands-on experience in solution design and troubleshooting.
• Fluent in English across all areas.

Responsibilities

• Define customer requirements and translate them into technical solutions.
• Manage technology evaluation stages and coordinate with suppliers.
• Create comprehensive project documentation and provide training.

Skills

Technical Documentation

Time Management

Customer Service

Flexibility

Team Orientation

Education

CCNP Certification

PMP/PRINCE2 Certification

Optional: CISSP Certification

Tools

Cisco

Palo Alto

Fortinet

AWS

Azure

Job description

Job Title: IT Pre-Sales Specialist

Status: Permanent

Hours: 9:00am - 5:00pm / Monday to Friday. *Office based 5 days a week

Salary: £48,000 per annum + travel expenses up to Zone 6

Location: London

Global IT company is seeking an IT Pre-Sales Specialist.

Pre-Sales Specialist - Responsibilities:

1. Requirements Definition and Design:
   • Define customer requirements and translate them into technical solutions.
   • Create high-level and detailed designs, proposals, and solution architectures.
   • Provide technical consultancy and support during pre-sales and post-sales phases.
2. Project Planning and Progress Tracking:
   • Outline project plans, update progress, and develop recovery plans.
   • Conduct revenue and profit analysis.
3. Technology Trends and Product Development:
   • Research emerging technology trends relevant to customer needs.
   • Identify new products and contribute to product roadmaps and innovation initiatives.
4. Sales and Pre-sales Management:
   • Manage technology evaluation stages.
   • Coordinate with suppliers for product costs and quotations.
   • Expand sales and pre-sales efforts.
   • Prepare and deliver presentations to clients, third parties, and suppliers.
   • Participate in meetings with relevant stakeholders.
5. Project Leadership and Coordination:
   • Organize and lead project teams.
   • Report issues, customer feedback, and new business opportunities to management.
   • Travel as required to various offices.
6. Documentation and Training:
   • Create comprehensive project documentation.
   • Provide training and knowledge transfer to engineers.
   • Assist technical teams in delivering enterprise IT solutions.
7. Solution Evaluation and Deployment:
   • Ensure solutions are fit-for-purpose.
   • Support deployment of services and complex solutions.
   • Assist in investigations and redesign of network devices.
8. Vendor Management and Support:
   • Maintain vendor certifications and partnerships.
   • Handle ad hoc requests from management.

Pre-Sales Specialist - Requirements:

1. Technical Skills and Knowledge:
   • Experience with network and security products like Cisco, Palo Alto, Fortinet, Zscaler, CrowdStrike, CATO, etc.
   • Knowledge of emerging enterprise IT solutions such as SD-WAN, SASE, EDR/MDR, IoT.
   • Experience with network and server infrastructure installation and maintenance.
   • Familiarity with Windows Servers, VDI, VM, and cloud platforms like AWS and Azure.
   • Ability to produce high-quality technical documentation.
2. Certifications and Experience:
   • Valid CCNP or PMP/PRINCE2 certification with hands-on experience.
   • Optional: CISSP certification.
   • Customer service experience across various levels.
   • Experience in solution design, troubleshooting, and evaluation.
3. Additional Skills:
   • Flexible working hours and strong time management.
   • Fluent in English (reading, writing, speaking, listening).
   • Responsible, reliable, and team-oriented.
   • Adherence to company policies and procedures.

Applicants should send their CVs in Word format. Only candidates eligible to work in the UK with supporting documentation will be considered. We value diversity and encourage all qualified candidates to apply.