2nd Line Support Engineer - Colchester

Oscar Technology; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading Managed Services Provider is looking for a 2nd Line Support Engineer in Colchester. The role involves providing technical support, working with Microsoft technologies like Server and Office 365, VMware, and Azure. You will also have opportunities to develop your skills in a dynamic and supportive environment.

Qualifications

• Full UK driver's license is essential.
• Experience in 2nd Line support is preferred.

Responsibilities

• Installing, maintaining, configuring, and supporting infrastructure and systems.
• Resolving technical incidents and problems efficiently.
• Supporting and coaching junior team members.

Skills

Microsoft Server

Office 365

VMware

Azure

Networking

Tools

VMware

HPE Servers

Dell Servers

Veeam Backup

Job description

2nd Line Support Engineer - Colchester

MS Server - Office 365 - VMware - Azure

This role is with one of the UKs leading Managed Services Providers. Within the role you'll have opportunity to tackle a range of technical issues covering 2nd Line support, Client projects, Visiting users / client sites and installations. The role gives you lots of opportunity to pick up skills in a range of different areas from virtualization and servers through to Networking and the cloud. Given the MSP nature, it'll be fast paced environment, but this will only aid you in picking up new skills and developing your career.

There is a field-based element to this role, where you will be required to visit client sites and provide technical support.

Therefore - A full UK driver's license is essential.

Your day-to-day will consist of the following:

• Installing, maintaining, configuring and supporting the infrastructure and systems
• Efficiently resolving technical incidents and problems
• Play a pivotal role in a range of different projects of both a medium and large scale nature
• Support and coach more junior members of the team
• Develop and produce high quality IT documentation, following the correct procedures
• Orchestrate and initiate changes to infrastructure systems

Technology you'll be working with:

• Microsoft Server & 365 : MS Server, Entra, AD, Group Policy
• Virtualization: VMware, ESXi, Hyper-V, vSphere
• Server Hardware: HPE & Dell Servers
• Microsoft Azure
• Backup Technologies: Veeam Backup, Replication
• TCP/IP, DNS, WINS, DHCP

Interviews for this role are comencing in the next few days, so do not hesitate to apply!

2nd Line Support Engineer - Colchester - Office 365 - Servers - VMware - Azure

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