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Job Description

Company Description

Monro, Inc.

Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states, with our stock traded on the Nasdaq (MNRO). Our brands include Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, among others. We are committed to providing a five-star guest experience through our teammates, who are supported by over $100 million in store improvements, new technology, and career development via Monro University.

Destination Monro – Your Career is Here!

We seek motivated individuals at all career stages to join us in our vision to be America’s leading auto and tire centers, trusted for quality automotive maintenance and repairs. Opportunities are available across our retail locations, field management, and store support center in Rochester, NY. If you enjoy helping others, working on cars, being part of a team, solving problems, and valuing honesty and integrity, consider a career with Monro.

Compensation: The hourly rate ranges from $15.00 to $19.00, depending on experience, with eligibility for additional incentives.

About The Role:

The General Service Technician is a full-time or part-time hourly position responsible for basic vehicle repair and maintenance, delivering exceptional service and ensuring guest satisfaction through effective communication and quality work.

Responsibilities:

1. Perform vehicle services and repairs efficiently according to Monro standards.
2. Conduct tire services including removal, balancing, repairs, mounting, and TPMS.
3. Perform basic vehicle maintenance such as oil changes, bulb and filter replacements, and battery testing.
4. Complete Courtesy Inspections on every vehicle, identifying additional service needs.
5. Assist with inventory management and store maintenance to uphold cleanliness and readiness.
6. Follow safety standards and test drive vehicles following policies and laws.
7. Adhere to company policies, safety, environmental, and OSHA standards.
8. Maintain technical knowledge through Monro University training.
9. Operate and maintain equipment safely per guidelines.
10. Perform other duties as assigned.

Qualifications:

• High School Diploma or equivalent.
• Automotive training or experience in basic maintenance and repair.
• Valid driver’s license with a satisfactory Motor Vehicle Report.
• Own a basic set of tools or participate in Monro’s tool purchase program.

Profile Summary:

• Problem-solving initiative and decision-making skills.
• Strong customer service and communication skills.

Additional duties may be assigned as needed. Monro Inc. is an Equal Employment Opportunity employer, considering all individuals regardless of protected characteristics.

Benefits:

• Health and Dental Insurance
• 401K with Company Match
• Paid Vacation and Holidays
• Employee Discounts
• Career Development Opportunities

Growth Opportunity:

We support career growth through training, certifications, and leadership development via Monro University.

Monro Inc. is an equal opportunity employer, providing all applicants with equal consideration without regard to protected characteristics.