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HR Assistant
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Role purpose
Working as part of a HR Employee Services Team, the HR Assistant will contribute to an excellent employee experience at all stages of the employee lifecycle by providing a seamless HR Administrative and Advisory Service to all customers and stakeholders.
Key Responsibilities
Completion of all HR transactions within Workday within the Service Level Agreement to ensure employees are paid correctly and any changes are reflected accurately
Responding to HR queries received via the Workday Help system accurately, professionally and in accordance with the Service Level Agreement
Maintenance of employee records within Workday
Acting as lead HR Assistant for one business area on a rotational basis. This will include responding to queries related to that area and serving as a point of escalation within the HRES team for complex transactions
Running regular reports
Supporting new starters to complete all pertinent information within Workday
Identifying opportunities to improve or streamline the service delivered by the HRES team to the business
Acting as a guardian for data integrity within the system, ensuring that any concerns regarding data and security are raised and resolved
HR Administrative support for ad hoc projects
Skills and Experience
Experience of working in a fast-paced shared service HR team
Experience of working with HRIS, preferably Workday
Able to pull reports from HRIS and present data clearly
Able to work autonomously and as part of a team
Able to manage and balance own workload
Understanding of employment legislation and best practice
Strong customer focus
Good written and verbal communication skills
Confidence to liaise with and advise colleagues at all levels of the business
Exemplary attention to detail in all transactions
Education
CIPD Level 3 (or equivalent qualification/experience) or willingness to work towards
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Fixed Term Contract (Fixed Term)* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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