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Remote Housing Officer (South West) – Court & Safeguarding
Job summary
A housing recruitment agency is looking for a Housing Officer to join a large housing provider on a temporary contract. The role involves managing property condition cases, delivering exceptional customer service, and collaborating with multi-agencies. Candidates must be able to travel across the South West, possess a full UK Drivers License, and be willing to undergo a DBS Check. This full-time position offers a salary of £14.87 - £19.75 per hour with remote working options.
Qualifications
- Ability to travel across the South West of England.
- Full UK Drivers License and access to own vehicle.
- Willingness to undergo a DBS Check.
Responsibilities
- Manage property condition cases, hoarding, tenancy breaches, and permissions.
- Provide exceptional customer service, keeping customers at the heart of decisions.
- Work with multi-agencies to achieve positive outcomes for customers.
- Attend site visits and represent colleagues in court when required.
- Ensure safeguarding processes are followed to support vulnerable customers.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.