French Speaker à Grande-Bretagne

• Temp to perm opportunity to work Hybrid or Remote
• Customer service advisor role within well established Financial Services firm

About Our Client

An Insurance Firm.

Job Description

Duties & Responsibilities:

• Serve as the first point of contact for client inquiries via phone, email, and chat
• Provide accurate information about our financial products and services
• Assist clients with account questions, transactions, and issue resolution
• Maintain detailed records of customer interactions in CRM systems
• Uphold strict confidentiality and compliance with financial regulations
• Escalate complex cases to senior team members when necessary
• Contribute to a positive, solutions-oriented team environment

The Successful Applicant

What We're Looking For:

• Excellent communication and interpersonal skills
• Ability to explain financial information clearly and confidently
• Strong problem-solving abilities and attention to detail
• Previous experience in customer service is a plus
• Familiarity with financial products, banking, or investment tools preferred
• High level of professionalism and discretion

What's on Offer

What We Offer:

• Training and professional development
• Opportunities for growth within the company
• A supportive, team-focused work culture