Generalist Analyst (Urdu Speaker)

Resolver; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading safety and intelligence firm in Leeds is looking for an individual to join their Intelligence team. The role involves identifying online threats in Trust & Safety areas and requires a genuine interest in online safety, strong problem-solving abilities, and fluency in English and Urdu. The company offers a competitive salary and a variety of benefits, including a discretionary bonus scheme, healthcare, and mental well-being support.

Benefits

Market competitive pay rates

Discretionary bonus scheme

33 days holiday

Critical Illness insurance

Life Insurance Cover

Healthcare Cash Plan

Attractive pension

Employee perks schemes

Mental health wellbeing portal

Qualifications

• Fluent proficiency in English and Urdu, both written and spoken.
• Experience in researching social media platforms.
• Strong report-writing skills and attention to detail.

Responsibilities

• Identify online threats in Trust & Safety areas.
• Research trends in online safety.
• Write concise, informative reports for teams.

Skills

Researching online trends

Problem-solving

Excellent communication

Creativity

Job description

Description

Position at Resolver Would you like a role that makes a real world impact? The protection of children and vulnerable users has been a fundamental part of Resolver (formerly Crisp's) mission since the company was formed; we are now looking for a talented and committed individual to join our Intelligence team. It is only in diversity that we can tackle global problems; our analysts come from a wide range of nationalities and together we speak over 50 languages. In this role you will be identifying online threats across a range of Trust & Safety areas and is ideal for anyone wanting to use research, intelligence and analysis to make the internet a safer place for everyone. This role is UK-based in our Leeds office, requiring existing right to work in the UK.

Requirements

• A genuine interest in online safety meaning you are committed to proactively researching new trends and areas of risk.
• A keen problem solver who is highly inquisitive in nature.
• Excellent communication skills, particularly the ability to write concise and informative reports.
• Ability to work and communicate with teams from around the world, writing up handover notes and meeting outcomes.
• A demonstrable interest in intelligence and intelligence analysis.

Essential Experience

• Fluent proficiency in English and Urdu (this includes the ability to read and write as well as speak fluently).
• Existing knowledge and ability to carry out research across different social media platforms.
• Excellent research and report-writing skills, critical thinking, and attention to detail.
• Ability to prioritise, manage deadlines and workloads across multiple issues / cases.
• Creativity and flexibility in addressing specific case or project needs and changes of circumstance.

Benefits

Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision. We offer an excellent salary and benefits package which includes :

• Market competitive pay rates based your skills and experience
• Discretionary bonus scheme
• 33 days holiday including Bank Holidays
• Critical Illness insurance
• Life Insurance Cover
• Healthcare Cash Plan
• An attractive pension
• Employee perks schemes offering discounts, rewards, giveaways and more
• Mental health wellbeing portal and access to an in-house clinical psychologist

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